E-commerce Specialist

• Oct 2017 - Present

- Responsible for overseeing and managing the website and creating a presence on social media - Research and development of online marketing to connect with our customers - Evaluate user and business needs and convey them to our team for implementation - Decision making for the website and the marketing strategies used to promote sales - Knowledgable of products sold to ensure correct information is given to customers - Responsible for inventory and invoicing as well as packaging and delivering

Server

• Sep 2015 - Sep 2017

- Experienced in verbal communication via phone to accommodate incoming customer needs - Memorized in detail an entire fine dining menu, including daily specials - Responsible for multiple tables per shift as well as assisting teammates - Highly versed in wine knowledge and able to encourage sales based on menu options - Trained new employees and supervised server assistants - Delegated roles of side work to be completed before end of shift - Experienced in verbal communication via phone to accommodate incoming customer needs - Memorized in detail an entire fine dining menu, including daily specials - Responsible for multiple tables per shift as well as assisting teammates - Highly versed in wine knowledge and able to encourage sales based on menu options - Trained new employees and supervised server assistants - Delegated roles of side work to be completed before end of shift

Bartender

• Apr 2015 - Jun 2016

- Skilled in proper service and knowledgable of rules, laws, and regulation regarding beverage service - Maintained communicative environment for employees to ensure efficiency - Maintained positive energy towards co-workers and customers to establish a pleasurable environment - Encouraged sales of top shelf options based on knowledge of products sold - In charge of set up and break down of my bar - Skilled in proper service and knowledgable of rules, laws, and regulation regarding beverage service - Maintained communicative environment for employees to ensure efficiency - Maintained positive energy towards co-workers and customers to establish a pleasurable environment - Encouraged sales of top shelf options based on knowledge of products sold - In charge of set up and break down of my bar

Intern

• Apr 2015 - Aug 2015

- Managed and organized volunteers for events to ensure a smooth experience - Designed posters and information pamphlets to communicate information to the community - Conducted phone calls to vendors to place orders - Independently planned two networking events for merchants of the local community - Delegated set up and break down duties to volunteers - Ensured customer satisfaction by being welcoming and accessible to attendees - Managed and organized volunteers for events to ensure a smooth experience - Designed posters and information pamphlets to communicate information to the community - Conducted phone calls to vendors to place orders - Independently planned two networking events for merchants of the local community - Delegated set up and break down duties to volunteers - Ensured customer satisfaction by being welcoming and accessible to attendees

Cashier

• Aug 2012 - Oct 2014

Cashier

• 2010 - 2010