Experience

DaVinci Lock

• United States
• Technology, Information and Internet
• 1 - 100 Employee

• Director of Business Development

  • Sep 2022 - Present



Alfred

• United States
• Real Estate
• 1 - 100 Employee

• Director, Client Success

  • Feb 2022 - Sep 2022

• Senior Manager, Client Success

  • Aug 2021 - Feb 2022

  Responsible for the ongoing relationship management and retention of multifamily communities on the AlfredOS SaaS platform. This includes overseeing the creation and review of the strategic implementation process, training, product upsells, and serving as an advisor and team-lead for client success and operations teams. 95% YOY Renewal Rate.

• Strategic Account Manager

  • Nov 2019 - Aug 2021

  Responsible for the implementation, onboarding, training, and day-to-day relationship management of the AlfredOS SaaS platform and In-Home Service with owners and operators of over 50 multifamily communities across the country.

• Area Manager

  • Oct 2018 - Nov 2019

  Launched the Hello Alfred Washington, DC market overseeing logistics, team efficiency, vendor partnerships, and resident satisfaction.



305 Fitness

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• Studio Manager

  • Dec 2017 - Oct 2018



GBH

• Broadcast Media Production and Distribution
• 700 & Above Employee

• Development Operations Associate

  • Sep 2017 - Dec 2017



North Carolina State University

• United States
• Higher Education
• 700 & Above Employee

• Development and Alumni Engagement Assistant

  • May 2017 - Sep 2017



NPR

• United States
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Individual Giving Assistant

  • Jan 2017 - Apr 2017



Americans for the Arts

• Non-profit Organizations
• 1 - 100 Employee

• Development Intern

  • Sep 2016 - Dec 2016