Maggie Wenger
Senior Infrastructure Program Manager at Ellumen, Inc.- Claim this Profile
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Bio
Credentials
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Certified CMMI Associate
ISACANov, 2021- Nov, 2024 -
Certified Scrum Master (CSM)
Scrum AllianceMar, 2021- Nov, 2024
Experience
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Ellumen, Inc.
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United States
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IT Services and IT Consulting
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100 - 200 Employee
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Senior Infrastructure Program Manager
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Dec 2019 - Present
Provides executive oversight for multiple multi-faceted contracts with the Department of Defense, Veterans Affairs, and Department of Homeland Security. Provides program management oversight and expertise, strategic thinking and outcomes, supports projects managers with the technical execution of project activities, and resolves project challenges. Utilize knowledge and expertise gained from managing agile development effort to track and plan project activities. Evaluate and analyze implemented agile methodologies operating within the federal space for possible restructuring to improve efficiencies and project cadence. Responsible for client solutioning and presentations to leadership. Supports agency efforts in solutioning, development and presentation of topics at conferences such as Health Information and Management Systems Society (HIMSS). Performs evaluation and analysis activities across projects to assess project performance and identify business process improvement and technical solutions to improve efficiencies. Performs project transition activities for newly award contracts, responsible for hiring and managing subcontractors. Provide leadership, guidance, coaching to junior project managers.
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Senior Infrastructure Program Manager
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Jan 2016 - Nov 2019
Bidirectional Health Information Exchange (BHIE) program (Veterans Affairs)Provided program management leadership for the Bidirectional Health Information Exchange (BHIE) program with a contract value of 32 million dollars. Responsibilities included the management and direction of 25+ full time cleared staff. Directed technical execution on a day-to-day basis of full product lifecycle activities to include active development, testing, operations and maintenance, information assurance, release management activities, to system sunset. Served as Scrum Master and coordinated Scrum Ceremonies including Sprint Planning, Daily Standups, Sprint retrospectives, Sprint Reviews, Sprint Backlog Grooming’s. Managed, tracked and planned agile development efforts. Responsible for client solutioning and presentations to leadership. Adapted commercial solutions to operate within the federal space such as Facebooks Dark Launch concept. Worked directly with stakeholders to perform live user acceptance test activities in real time under actual production system load. Successfully shepherded system to achieve its first Authority To Operate (ATO). Supported agency efforts in solutioning and deliver of presentation of topics at Health Information and Management Systems Society (HIMSS) conference. Created and implemented standard operating procedures and policies. Represented customer in joint interagency test events directly working with government clinicians and staffing.
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Program Manager
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Jan 2014 - Dec 2015
Clinical Health Data Repository project (Department of Defense) Served as project manager responsible for the ongoing operations and maintenance, training, and implementation support of four distinct applications operating in an agile setting. Managed and directed technical staffing of 15+ team members. Responsible for supporting maintenance, hardware and software upgrades and implementation, security vulnerabilities, configuration control and management, performance monitoring and reporting, quality control, security and information assurance, and migration work. Presented status and other leadership briefings to senior government leadership. Managed the delivery of over 100+ contract deliverables. Coached, and directed scrum teams to support government priorities, in a fast paced and dynamic organizational environment.
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Senior Configuration Manager
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Dec 2007 - Dec 2013
Bidirectional Health Information Exchange (BHIE) program (Veterans Affairs)As Senior Configuration Manager established and provided Configuration Management (CM) coordination and oversight for all development efforts including Operations & Maintenance (O&M) activities and active agile development activities for all contractors contributing to any BHIE baseline. Developed CM processes, CM policy, Disaster Recovery Plan and Configuration Management Master Plan. Served as the technical System Administrator for ClearCase/ClearQuest and Subversion tools. Planned and implemented branching structure methodology to support concurrent development efforts to be utilized by multiple contractors with single or multiple releases, isolating unique test branches at various integration points. Managed multiple active baselines and complex integration of baselines, in an agile setting. Performed official builds for all production bounds releases. Executed and installed software deployments assisted in creation of installation documentation. Managed all release efforts and release artifacts. Developed and coordinated all associated release management meetings including cutover meetings to all test environments and production. Worked closely with government clients to ensure all government processes were met. Implemented continuous integration efforts utilizing Jenkins tooling. Provided management and oversight of configuration analysts.
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Northrop Grumman
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Configuration Engineer/Configuration Manager
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Sep 1999 - Nov 2007
Government Computer-Based Patient Record project (Veterans Affairs)Lead CM Engineer responsible for managing and leading a team of four configuration analysts. Responsibilities included serving as the Rational Tool Suite system administrator, managed four types of established baselines, and provided change management support. Developed a tailored Rational ClearQuest schema where defects and Change Requests followed a mini software development lifecycle. Created and maintained CMMP and CM processes. Executed and installed software deployments and created release notes for deployed versions. Chaired the Internal Configuration Control Board (ICCB). Verified builds and packages before deployment. Provided matrixed CM support for other software projects using a developed tailored CM Plan and related processes. Maintained CVS repository for smaller matrixed projects. Delivered Rational ClearQuest tool training. Provided input into the Program Level CM Plan developed for the customer. Participated in peer reviews and team meetings, and supported proposals. Experience included system testing, test script creation, test use cases, documentation, and software defect tracking.
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U.S. Department of Education
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United States
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Government Administration
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700 & Above Employee
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Help Desk Analyst
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Jul 1998 - Sep 1999
Provided technical customer support as a help desk analyst on the Department of Education’s Grant Administration Payment System (GAPS) Hotline. Responded to external questions for grant recipient customers located throughout the United States and internal questions for Department of Education staff users located on-site. Identified and explained user error messages. Described and guided users through the developed web based application. Created trouble tickets for unresolved problems and sent to appropriate staff for resolution.
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Education
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2002 - 2004
Old Dominion University
Master of Engineering (M.Eng.), Computer Software Engineering -
1993 - 1998
George Mason University
Bachelor's degree, Biology, General
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