Experience

Vanguard Renewables

• United States
• Renewable Energy Power Generation
• 100 - 200 Employee

• Executive Assistant To Chief Executive Officer & Chief Strategy Officer

  • Nov 2021 - Present

  - Proactively manage executive emails and calendars with the ability to schedule and prioritize meetings, resolve conflicts, and stay several steps ahead to maintain efficiency. - Plan appointments, events, and assist with special projects as needed. - Communicating effectively with team members, executives, and other staff to complete administrative duties given time restraints with the utmost confidentiality and professionalism. - Interact professionally with colleagues inside/outside the company - Maintain and prioritize sensitive information - Help prepare presentations and content for meetings - Manage travel arrangements and expense submission - Set up zoom calls - Manage expense reports - Prepare packets for Board of Directors meetings Show less



Boston Children's Hospital

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Senior Administrative Assistant

  • Oct 2018 - Nov 2021

  • Support for world renowned doctor. • Responsible of management of provider schedule including meetings and conferences • Responsible for reconciling expense reports • Responsible for all aspects of patient and family support

• Senior Patient Experience Representative

  • Nov 2016 - Oct 2018

  • Supported two attending Physicians and ten medical fellows managing the full scope of their needs • Responsible for all aspects of customer service and scheduling • Responsible for triage of new patients • Responded to requests for routine information or assistance within scope of knowledge and authority. • Manage the orientation and training of diverse staff in department systems and protocols • Served as a resource for systems operations and procedures Show less

• Patient Experience Representative

  • Nov 2015 - Nov 2016

  November 2015- November 2016 • Dealt with insurance related issues. • Coordinated patient scheduling as it related to providers, clinics and institutions • Collaborated and facilitated management of complex patient issues. • Monitored daily schedule and patient flow to optimize resource utilization and patient experience. • Verified, recorded and processed patient demographics, insurance/payment and referral information for patient. • Prepared requisitions and other standard forms as requested by clinician or supervisor. • Recommended and assisted in implementing changes in procedures and internal systems Show less



Bank of America

• United States
• Banking
• 700 & Above Employee

• Sales and Service Specialist

  • Dec 2010 - Dec 2012

  • Bank vault custodian • Basic sales and service support to customers, adapt to different role or play to create an excellent customer experience. • Established, retained, and deepened relationships with banking center customers to achieve performance goals. • Responsible for execution of all transactions in accordance with established policies and procedures • Responsible for adherence to regulatory requirements

• Bank Teller

  • Jul 2010 - Dec 2010

  Daily transactions for Customers. Customer Service and Refer Customer to Bankers.



Montblanc

• Germany
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Professional Sales Representative

  • Jun 2009 - Nov 2009

  Provide customer service, keep customers up to date with store events and products. Provide customer service, keep customers up to date with store events and products.



Bloomingdale's

• United States
• Retail
• 700 & Above Employee

• Professional Sales Representative

  • Apr 2008 - Mar 2009

  Petites, Hosiery and Intimate apparel. Assist customer needs, floor recover, team selling, keep customers up to date with store events and products. Petites, Hosiery and Intimate apparel. Assist customer needs, floor recover, team selling, keep customers up to date with store events and products.



Nordstrom

• United States
• Retail
• 700 & Above Employee

• Professional Sales Representative

  • Aug 2007 - Feb 2008

  Handbags. Assist customer needs, directive selling. Handbags. Assist customer needs, directive selling.



AXA Advisors, LLC

• United States
• Financial Services
• 700 & Above Employee

• Student Internship

  • 2005 - 2006

  As a high school student I worked with a Chinese financial advisor and translate for his Cantonese clients and learn basics of the financial industry. As a high school student I worked with a Chinese financial advisor and translate for his Cantonese clients and learn basics of the financial industry.