Maggie Pun
Customer Service Officer at Hong Kong Technology Venture Career- Claim this Profile
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Bio
Experience
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Hong Kong Technology Venture Career
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Hong Kong
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Retail
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100 - 200 Employee
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Customer Service Officer
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Dec 2020 - Present
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Front Desk
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Jan 2020 - Nov 2020
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Kyäni
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United States
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Wellness and Fitness Services
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700 & Above Employee
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Customer Service Officer
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Jun 2017 - Jan 2020
Call center Handle customer enquiry via email and phone Compliant handling (Team Lead) Exchange and Return Handling (Team Lead) Compliance Team (Manage teammates to achieve the work) Trainer (General and compliance team) Company phone operator Review KPI Manage SLA Daily Team operation arrangement Call center Handle customer enquiry via email and phone Compliant handling (Team Lead) Exchange and Return Handling (Team Lead) Compliance Team (Manage teammates to achieve the work) Trainer (General and compliance team) Company phone operator Review KPI Manage SLA Daily Team operation arrangement
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Family bussiness
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Hong Kong SAR
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Front Desk
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Dec 2015 - May 2017
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Jardine Aviation Services Group
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Hong Kong
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Airlines and Aviation
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100 - 200 Employee
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Customer Service Officer
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May 2015 - Nov 2015
Emirate airline Check-in and baggage service Emirate airline Check-in and baggage service
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Colour Rich Ltd.
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Hong Kong SAR
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Salesperson
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Oct 2014 - Feb 2015
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Education
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2013 - 2014
Otumoetai college (New Zealand)
Certificate of Year 12 and Year 13 Achievement, Year 12 and Year 13
Community
