Experience

Security Bank USA

• United States
• Banking
• 1 - 100 Employee

• Teller

  • Mar 2023 - Present



Delta Dental of Minnesota

• United States
• Insurance
• 200 - 300 Employee

• Customer Service Agent

  • Oct 2022 - Feb 2023

  Utilize multiple systems to meet customer needs, take concise and clear case notes, handle high volume workload while meeting set goals, input a large volume of information accurately and quickly into multiple data systems Utilize multiple systems to meet customer needs, take concise and clear case notes, handle high volume workload while meeting set goals, input a large volume of information accurately and quickly into multiple data systems



Kohl's

• United States
• Retail
• 700 & Above Employee

• Area Supervisor

  • Jul 2021 - Oct 2022

  Develop plans to increase hospitality rating, resolve customer complaints and issues, keep store zoned and merchandised to elevate customer experience, used multiple programs to run store reports, gained extensive product knowledge, lead a team of associates to accomplish determined goals, cash office duties

• Customer Service Lead

  • Apr 2019 - Jul 2021

  Train and assist cashiers in everyday operations and tasks, assist customer service supervisor in evaluating and pricing product, ensure all customers leave satisfied and problem-free, solicited credit applications, conduct sales, payment on accounts, returns, exchanges



maurices

• United States
• Retail
• 700 & Above Employee

• Stylist

  • Oct 2018 - Apr 2019



Casey's

• United States
• Food and Beverage Services
• 700 & Above Employee

• Kitchen Worker

  • Jun 2018 - Aug 2018

  greet and serve customers, prep and stock food products/beverages, prepare and replace products in a timely manner, receive and fulfill online and phone orders greet and serve customers, prep and stock food products/beverages, prepare and replace products in a timely manner, receive and fulfill online and phone orders



Subway

• Restaurants
• 700 & Above Employee

• Sandwich Artist

  • May 2016 - Aug 2017

  greet and serve customers, give recommendations , make and prep food, run cash register, take and fulfill online and phone orders, keep store clean and stocked, closing duties greet and serve customers, give recommendations , make and prep food, run cash register, take and fulfill online and phone orders, keep store clean and stocked, closing duties