Experience

EasyRedir

• Canada
• Technology, Information and Internet
• 1 - 100 Employee

• Office Management

  • Jul 2022 - Present

  EasyRedir is the industry’s leading URL redirection service, offering simple, fast, and reliable services to clients worldwide. Responsible for keeping hybrid office organized by supporting team members as needed and acting as the point-of-contact for HR questions and issues. Responsible for implementing employee benefit program and acting as the point-of-contact for any questions related to benefits. Assists in recruiting efforts by managing positions in systems, screening candidates, and scheduling interviews. Researches and identifies people in target accounts and enrolls them in sales and marketing campaigns. Helps to organize and run company events or conferences, as well as assists with preparation of presentation and reports. Helps to research, draft and submit applications for grants and industry awards.



Yoga Santosha, Calgary

• Canada
• Wellness and Fitness Services
• 1 - 100 Employee

• Yoga Instructor

  • Jan 2017 - Present

  As an instructor at Yoga Santosha, facilitates weekly yoga and meditation classes both in studio and online. Instructs Vinyasa Flow yoga classes to all levels of clients, incorporates mindfulness techniques into classes providing a positive physical and mental experience. Assists at front desk, greeting and checking in clients using Mindbody, selling class passes ensuring studio policies and procedures are adhered to. As an instructor at Yoga Santosha, facilitates weekly yoga and meditation classes both in studio and online. Instructs Vinyasa Flow yoga classes to all levels of clients, incorporates mindfulness techniques into classes providing a positive physical and mental experience. Assists at front desk, greeting and checking in clients using Mindbody, selling class passes ensuring studio policies and procedures are adhered to.



Benevity

• Canada
• Software Development
• 700 & Above Employee

• Charity Relations Specialist II

  • Sep 2019 - Jun 2022

  Benevity has pioneered workplace giving, volunteering, and grant-making solutions for hundreds of companies worldwide. Through an aggregated disbursement model, Benevity has streamlined the donation process and has demonstrated the value of charitable giving worldwide. Cause Support Specialist II As part of the cause support team, mandated to provide excellent customer service as well as organizing and executing various initiatives company-wide including table topics for pride week and international women’s day, creating a mental health employee resource group, and an orientation session for new employees that demonstrates the value of diversity, inclusion, and belonging. Consults with charities on enhancing their presence through utilization of engagement tools on company's platform providing individuals the ability to optimize their donation sourcing methods. Identifies bugs and technical barriers that limit charities from receiving a seamless user experience while contributing to company-wide scalability. Handles several hundred support requests weekly, troubleshooting issues while maintaining a high level of customer satisfaction. Drives initiatives in diversity, inclusion, and belonging through mentorship facilitation and culture building exercises to assist in bringing awareness and symmetry within the company. Offers instruction in yoga and mindfulness classes to the Benevity community and clients, resulting in a reduction in stress and burnout for participants.



lululemon

• Canada
• Retail
• 700 & Above Employee

• Keyholder

  • Dec 2015 - Sep 2019

  lululemon is a technical athletic clothing company that encourages individuals to aspire towards their personal fitness goals and inspires their employees to set and achieve growth focused personal goals. Key Leader (2017 – 2019) Along with store manager, responsible for the hiring and training process of new employees, the daily running of the retail store, including organizing weekly karma yoga program. Led a team of 4-8 retail staff; communicated daily sales goals, supported staff to achieve sales targets, investigated and resolved customer concerns, reconciled cash, completed reports ensuring company policies and procedures were adhered to. Assisted with staff recruitment activities including interviewing applicants and making hiring recommendations; conducted orientation for new staff, performed retail training, led the goal coaching program, and organized staff events. Educator (2015 – 2016) Educated customers about merchandise including fabrics, features and fit of products; consistently regarded as the “go-to” person for customer support. Organized and led community-based education events linked to customer requests. Completed on-the-floor duties ranging from responding to routine and difficult customer concerns to receiving/processing stock, managing inventory and cash management to ensure daily store efficiency.



Kenway Mack Slusarchuk Stewart LLP

• Canada
• Accounting
• 1 - 100 Employee

• Office Assistant/ Receptionist

  • Aug 2014 - Nov 2015

  Kenway Mack is Calgary’s largest mid-sized independent accounting firm specializing in personal tax and audit services. Office Assistant/Receptionist Responsible for complete office maintenance: including preparation of meetings, ordering office supplies and reception duties Created/maintained hard copy and electronic filing systems; scanned/retrieved documents resulting in well-organized documentation system. Handled incoming and outgoing mail; responded to general assistance emails providing a positive experience for clients. Organized and ordered office supplies and actively participated in special events; greeted clients, maintained contact lists and followed up with inquires after meetings. Answered and directed incoming phone calls and greeted, directed, and assisted clients.



Calgary Core Physiotherapy

• Calgary, Alberta, Canada

• Clinic Coordinator

  • Mar 2014 - Nov 2014

  Located in the heart of downtown Calgary, Calgary Core is the leader in pain relief, injury prevention, and rehabilitation for its patients. Clinical Coordinator As an inaugural employee, assisted owners, with set up and opening of clinic as well as training new staff and ensuring patients received high-quality care. Assisted in the initial opening of the Clinic, established processes and wrote clinic and employee manuals; actively participated in staff recruitment and orientation contributing to the successful launch of the new business. Tracked physiotherapists’ daily billings and ensured that both credit and cash transactions balanced at the end of the day. Managed electronic and hard copy records management systems. Reviewed and ensured accuracy of financial reports and staff payroll. Scheduled 100+ client appointments daily and resolved scheduling conflicts. Received/processed stock and managed inventory. Trained new staff about clinic processes including electronic/hard copy filing systems.



Various

• Additional experience

  • Jan 2009 - Jan 2012

  Additional experience includes Personal Assistant (2012-2013) with Investors Group, Sales Assistant ( 2013-2014) with Richardson GMP, Administration/Cash management (2012 - 2013) with Loungeburger, and Server (2009 – 2013) with Boston Pizza Additional experience includes Personal Assistant (2012-2013) with Investors Group, Sales Assistant ( 2013-2014) with Richardson GMP, Administration/Cash management (2012 - 2013) with Loungeburger, and Server (2009 – 2013) with Boston Pizza