Maggie Drain

Director Of Operations at The Holiday Heroes
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Contact Information
us****@****om
(386) 825-5501

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Experience

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Director Of Operations
      • Aug 2019 - Present

    • Development and Program Coordinator
      • Feb 2018 - Present

      - Develop and run the delivery of Holiday Heroes parties- Manage the Holiday Heroes volunteer program; finding, on boarding, training and ensuring the parties are staffed appropriately - Help develop standard operating procedures and success measurement criteria for hospital parties- Manage the budget for the party and volunteer programs

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Child Life Intern
      • May 2016 - Jan 2018

      - Provided emotional support for hospitalized children through preparation, education, and instruction of coping techniques for diagnostic and treatment procedures on Pediatric Unit, Radiology, Cardiac Imaging, Emergency Department, and Infant Special Care Unit - Planned and implemented therapeutic play sessions to assess for understanding and coping of reasoning for hospitalization - Coordinated and facilitate preoperative tours for patients scheduled for elective surgery - Conduct child life in-service presentations to University of Chicago Hospital’s pediatric residents and hospital-based students - Reported and document observations, developmental assessments, and interventions to other health professionals via rounds, conferences and electronic medical records (EPIC charting system) - Received NorthShore Excellence Award from patient and their family

    • United States
    • Education Management
    • 1 - 100 Employee
    • Teaching Assistant
      • Nov 2015 - May 2016

      - Provided developmentally appropriate play and stimulations to children ages 6 weeks to 15 month - Planned and implemented monthly lesson plans - Assisted children with meeting developmental goal from parents and doctors - Actively worked with other cooperating teacher to ensure the basic needs of the infants were met daily - Provided developmentally appropriate play and stimulations to children ages 6 weeks to 15 month - Planned and implemented monthly lesson plans - Assisted children with meeting developmental goal from parents and doctors - Actively worked with other cooperating teacher to ensure the basic needs of the infants were met daily

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Practicum Student
      • Aug 2015 - Dec 2015

      - Assessed the psychosocial and emotional needs of patients on a volunteer level - Provided developmentally appropriate play and stimulation to patients both at bedside and in the playroom when possible - Shadowed lead child life specialist as she provided procedural and emotional support to patients on pediatric unit - Worked actively with child life specialist to meet the psychosocial and emotional needs of patients - Created art projects for patients and families in the playroom - Assessed the psychosocial and emotional needs of patients on a volunteer level - Provided developmentally appropriate play and stimulation to patients both at bedside and in the playroom when possible - Shadowed lead child life specialist as she provided procedural and emotional support to patients on pediatric unit - Worked actively with child life specialist to meet the psychosocial and emotional needs of patients - Created art projects for patients and families in the playroom

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Volunteer
      • Aug 2014 - Dec 2015

      Completed over 200 hours of volunteer work within the Child Life department at Lutheran General Children's Hospital. Worked directly with the Child Life Specialists to support infant through young adult patients. Provided toys, crafts, and games to children in hopes to make their stay in the hospital as enjoyable as possible. Created many relationships with patients who were frequently in the hospital who looked forward to playing with me each week. Actively participated in NICU Family Holiday Party, Halloween Parade, Trick-or-Treat Outpatient Event, Holiday Gift Wrapping, and the collection of holiday donations.

Education

  • Loyola University Chicago
    Bachelor’s Degree, Education
    2010 - 2014
  • University of California, Santa Barbara
    Certification, Child Life Specialist
    2015 - 2015

Community

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