Marketing Manager

• Nov 2022 - Present

Marketing Manager

• 2015 - Present

-Manage all social media accounts, marketing projects, ads, and events-Develop and execute communications across various digital and traditional channels-Implement and analyze SEO and SEM strategies-Build messaging, content, and tactics to engage customers-Designed business website, logo, menus, and company apparel-Completed market research and wrote a marketing plan for the business-Develop product portfolio, analyze product sales, and adjust marketing plan to align-Photograph and edit all images used for marketing-Partner and collaborate with local businesses on joint promotions-Facilitate Google Business account and respond to reservations, reviews, and questions-Contributions result in a direct, significant impact on sales and brand awareness

Frontend Manager

• 2009 - Oct 2022

-Conduct interviews, train, and manage the front end staff-Ensure quality customer service and resolve any issues or complaints-Maintain all health and safety requirements-Responsible for inventory maintenance-Built a positive team culture and lead by example-Strive for continuous improvement and efficiency-Manage relationships with customers, staff, local businesses, and supplier partners

Marketing Coordinator and Real Estate Assistant

• 2020 - 2022

-Create and execute content for email marketing, mail outs, social media, and online ads-Cold call potential clients, identity their needs, and establish long lasting relationships-Photograph and edit images for real estate listings that align with the brand strategy-Work with CINC CRM System to organize leads -Create and execute content for email marketing, mail outs, social media, and online ads-Cold call potential clients, identity their needs, and establish long lasting relationships-Photograph and edit images for real estate listings that align with the brand strategy-Work with CINC CRM System to organize leads

Customer Service Representative

• Apr 2021 - Jul 2021

-Worked with carriers to ensure on-time delivery, avoid delays, and track shipments-Reconciled month end inventory across six third party warehouses-Ensured customer satisfaction by follow up calls, listened to feedback and presented the information to management-Executed customer billing and assisted with various data analysis projects -Worked with carriers to ensure on-time delivery, avoid delays, and track shipments-Reconciled month end inventory across six third party warehouses-Ensured customer satisfaction by follow up calls, listened to feedback and presented the information to management-Executed customer billing and assisted with various data analysis projects

Marketing Coordinator

• Jul 2020 - Aug 2020

-Managed social media accounts and developed and executed B2B marketing initiatives-Offered a fresh and knowledgeable perspective on marketing tactics -Managed social media accounts and developed and executed B2B marketing initiatives-Offered a fresh and knowledgeable perspective on marketing tactics