Experience

BioRender

• Canada
• Software Development
• 100 - 200 Employee

• Customer Experience Representative

  • Sep 2022 - Present



LifeLine Animal Project

• United States
• Non-profit Organization Management
• 1 - 100 Employee

• Volunteer Coordinator

  • Nov 2018 - Apr 2020

  As a volunteer coordinator, I led one to three orientations each month for new volunteers, with up to 30 participants at each orientation. I scheduled onsite corporate and school group volunteering events and occasionally offsite adoption and tabling events. To meet urgent shelter needs, I sought volunteer help using Volgistics, social media, and other forms of communication. I tracked volunteer hours and submitted end of the month reports to my supervisor. As part of the placement team, I greeted visitors, processed adoptions using PetPoint, reconciled our daily revenue using CardPointe and Microsoft Excel, attended offsite adoption events, and sorted donations. I helped our veterinary clinic with scheduling appointments using ClinicHQ and our animal care team with medicating cats. Show less



Chattahoochee Nature Center, Inc.

• United States
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Naturalist

  • Aug 2014 - Dec 2017

  I led field trips, outreaches, scout programs, and birthday parties for people of all ages, mostly students in elementary or middle school from many different school districts. I facilitated one to six programs per day, and each program had about 30 participants in a field trip, class room, or StarLab setting or up to 250 participants in an auditorium outreach setting. During these programs, I would teach about scientific topics using interpretation, biofacts, non-releasable wildlife (turtles, snakes, opossums, owls, and hawks), and nature trails. As Georgia transitioned from GPS (Georgia Performance Standards) to GSE (Georgia Standards of Excellence) at their public schools, I helped update our program guides to fit the new objectives. Over the summer, I assisted Camp Kingfisher by filling in for camp counselors. Show less



Trees Atlanta

• United States
• Environmental Services
• 1 - 100 Employee

• NeighborWoods and Volunteer Programs Intern

  • May 2017 - Aug 2017

  I inputted volunteer data into Volgistics, wrote "Tree Ed" articles for our weekly volunteer newsletter, and supervised volunteers during tree maintenance projects I inputted volunteer data into Volgistics, wrote "Tree Ed" articles for our weekly volunteer newsletter, and supervised volunteers during tree maintenance projects



Georgia Aquarium

• United States
• Museums, Historical Sites, and Zoos
• 400 - 500 Employee

• Guest Programs Team Specialist

  • Aug 2015 - May 2017

  Working at a world class tourist attraction, I interacted with thousands of guests from diverse backgrounds each day. I helped guests wayfind, engaged in conversations about our animal collection, and narrated dive shows and feedings over the speaker system. As captain, I created a daily rotation for our staff and volunteers and scheduled our lunches, breaks, tours, and shows. Working at a world class tourist attraction, I interacted with thousands of guests from diverse backgrounds each day. I helped guests wayfind, engaged in conversations about our animal collection, and narrated dive shows and feedings over the speaker system. As captain, I created a daily rotation for our staff and volunteers and scheduled our lunches, breaks, tours, and shows.



Texas A&M University

• United States
• Higher Education
• 700 & Above Employee

• Undergraduate Research Assistant

  • May 2012 - May 2013

  I assisted grad students in the Department of Ecosystem Science and Management with data collection for the Greens Bayou Wetlands Mitigation Bank Project and the Navasota Ladies' Tresses Project. I assisted grad students in the Department of Ecosystem Science and Management with data collection for the Greens Bayou Wetlands Mitigation Bank Project and the Navasota Ladies' Tresses Project.