Experience

City of Watauga, TX

• United States
• Government Administration
• 1 - 100 Employee

• Recreation Attendant

  • Jun 2017 - Present

• PM Playtime Attendant

  • Sep 2016 - Jun 2017



Walmart

• United States
• Retail
• 700 & Above Employee

• Senior Agent

  • Jun 2016 - Aug 2016



Blueprint Consulting Services

• Irving, TX

• Social Media Support Agent at Microsoft Via Blueprint Consulting Services

  • Jul 2015 - Jun 2016

  Provided troubleshooting support to Microsoft customers via social media. Collaborate with other agents to resolve technical issues. Responsible for the highly visible Satya queue. Escalated account issues and complex problems. Developed internal reference material for the team. Trained for and performed leadership duties. Provided troubleshooting support to Microsoft customers via social media. Collaborate with other agents to resolve technical issues. Responsible for the highly visible Satya queue. Escalated account issues and complex problems. Developed internal reference material for the team. Trained for and performed leadership duties.



Nothing Bundt Cakes

• United States
• Food and Beverage Services
• 700 & Above Employee

• Guest Service Representative

  • Jul 2014 - Jul 2015

  Worked closely with guests to provide superior service. Successfully operated the cash register and phones. Submitted and filled orders. Kept and maintained inventory. Worked closely with guests to provide superior service. Successfully operated the cash register and phones. Submitted and filled orders. Kept and maintained inventory.



Walmart

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • May 2012 - Apr 2013

  Provided customer service to all customers. Operated cash register while maintaining a positive attitude. Worked closely with the Warehouse department to check inventory in and get it to the appropriate bin. Provided customer service to all customers. Operated cash register while maintaining a positive attitude. Worked closely with the Warehouse department to check inventory in and get it to the appropriate bin.



Watermere at Southlake

• Southlake, TX

• Server

  • Aug 2011 - Jan 2012

  Provided excellent customer service to all patrons. Received orders, and delivered food and beverages with minimal mistakes. Maintained a clean and well-organized dining area for all visitors. Provided excellent customer service to all patrons. Received orders, and delivered food and beverages with minimal mistakes. Maintained a clean and well-organized dining area for all visitors.