Experience

Business Owners International

• Consumer Services
• 1 - 100 Employee

• CEO

  • Jul 2012 - Present

  Just start my own business in distribution Just start my own business in distribution



Redington Egypt

• Country Manager

  • Aug 2002 - Present

• Country Manager

  • Aug 2002 - May 2012

  Highlights of professional experiences and accomplishments Country Manager, Redington Egypt,( From August 2002 till now ) Redington is the largest distribution in middel east and Africa .Redington revenue at FY2010 is $ 1.56 billion AchievementsRevenue increase from 2Million $ to 35 Million with increasing profitability By Driving the Following:• Building the Brand Portfolio to include (IBM, Acer , hp IPG ,hp PSG, WD External and Internal, Seagate, Sandisk ,Imation , Belkin and Lenovo)• Increasing the Customer Database from 3 Customers to over 250 Active Resellers• Enhancement of the logistic As a main priorityCoverage and Responsibilities: • Managing sales team and retail team• Managing vendors relationship• Managing credit ,DSO, inventory and account receivable • Driving the Team to Open new healthy credit account with maintain zero bad debits • Maintaining business parameters of Revenue , margin , DIO and DSO• Drive development opportunities through Global Sales Experience pipeline with partners or sales team unit.• Midmarket Relationship Program MMRP, point for welcome, deploy, use and renew are executed for all accounts • Own and manage the opportunities in Global Sales Experience



Redington

• Country head

  • 2002 - 2012



Ingram Micro Gulf

• IT Services and IT Consulting
• 300 - 400 Employee

• Sales Manager

  • Jan 2000 - Aug 2002

  Coverage and Responsibilities:• Manage a team of 14 Seniors and Executives in five different locations to oversee the business operation process and to ensure optimum performance and target achievement• Provide ongoing operational support to back office team, and process development.• Identify and resolve operational issues for major complaints.• Seles Management of all the range of HW and SW Vendors• Network Configuration and providing network solutions to preferred channels.• Integrating the IT Network solutions and proposing the best solution equivalent to the customers’ requirements.• Managing End Users in Different sectors Oil, Banking and General Accounts and lead them to the suitable system integrator.• Fax Shots and Mail Shots for all the potential resellers.• Practical experience of working with networking vendors, Cisco, 3Com and others vendors • Management of the Credit Terms should be assigned for Every customers• Management of the Operation and Logistic Works related to the customers• Servers Configurations and Technical Support• Servers Options Management Inventory• Different motivation for all the sales team to achieve their sales targets• Communicate all the updates and new technology to the channels• Development of the current process of to be matched with the latest technology• System integration between the organization software system and vendors software system

• Large account Sales Manager

  • Jul 1998 - Jan 2000

  Aptec Egypt:Aptec is One of the distribution organization etsab lished in 1984 based in Egypt , Gulf and North of Africa has direct agreement with3Com, APC, Best Power, Cisco Systems, Compaq, D-link, Epson, Ericsson,HP, IBM, Microsoft, MobiNil, Network Associates, Symantec, Xerox and XircomOrgazniation turn over is 32 M $Group Turn Over is 600 M $ Coverage and Responsibilities:• Communicate with customers on daily basis while ensuring issues, complaints, and requests are handled in professional and appropriate manner• Recommend and implement solutions for customer concern. • Providing suggestions to improve the sales ,targets and customer satisfaction through internal incentives programs• Sales management of all the range of products for all the authorized resellers.• Request for Quotes and promotions for the new products• Fax Shots and Mail Shots for all the potential resellers.• phone calls response for any customer requirements• Outgoing visits of all the potential customers and resellers.•



Universal System K.S.A

• Executive Manager

  • Jul 1994 - Jun 1998

  Covering and Responsibility:• Managing more than 40 employees• Maintain to deliver all KRA,s parameters to the owner • Expand more branches like Jeddah and Khoper• Enhance logistics• Maintain gross year over year with min 20% year over year• Communicate with the key managers ( finance , warehouse and showroom managers ) on daily basis while ensuring issues, complaints, and requests are handled in professional and appropriate manner• Recommend and implement solutions for customer concern. • Providing suggestions to improve the sales ,targets and customer satisfaction through internal incentives programs• Sales management of all the range of products for all the sales team• Outgoing visits of all the potential customers and resellers.



universal system Co K.S.A

• Senior Sales Manager

  • May 1992 - Jul 1994

  Covering and Responsibility:• Monitoring the sales to ensure a high level of performance in compliance with the department KPIs and SLAs.• Developed and delivered needs assessment and training for staff.• Supported business strategies/ objectives by developing and implementing service system to substantially improve integration of quality, operational and service.• Sales Management all the range of Microsoft HW and SW Products and OEM Products• Request of Quotes and promotions for the new products for all sales team• Fax Shots and regular visits for all the potential end users.• maintenance calls for any customer requirements• Outgoing Visits for all the potential customers and resellers.• Managing and Organizing Exhibitions.• consolidation Prices Lists updates on a monthly Base• Sales and Inventory reports submission on a weekly bases• Inventory turnover and management.



Computek International

• Egypt
• IT Services and IT Consulting
• 1 - 100 Employee

• Corporate Sales Representative

  • Jan 1991 - May 1992

  Computek One of the largest system integrator company in EgyptCovering and Responsibility:• Direct interface with the End users throw private sectors and governmental tenders• Take responsibility of the education sector• • Following up the delivery of the orders with customers.• After sales services call response.• Conducting campaigns at outlets launching of new products.• Management notification on modifications / improvement on products based on public opinion and research.• Sales and marketing plans preparations on a monthly & quarterly basis.• Following up & solving any customers’ problems up to date.