Experience

Parental Leave

• Australia
• Individual and Family Services
• 1 - 100 Employee

• Parental leave

  • Feb 2019 - Present



Epson Europe B.V.

• Netherlands
• Computer Hardware Manufacturing
• 700 & Above Employee

• Sales Administration Team Leader

  • Jan 2018 - Jan 2019



Maternity leave

• Amsterdam Area, Netherlands

• Maternity leave

  • Apr 2017 - Jan 2018



Epson Europe B.V.

• Netherlands
• Computer Hardware Manufacturing
• 700 & Above Employee

• Sales Administrator, Sales Back Office

  • May 2016 - Mar 2017

  Managing the Order To Cash transaction cycle for customer accounts, ensuring that transactions are processed in a complete, timely and accurate manner Managing claims from customer accounts regarding back margin, price protection, rebates and logistical issues Working closely with the Commercial and Supply Chain departments Cooperating with Credit Control department to ensure effective front-end management of the Sales/Collections areas Ensuring all processes adhere to current relevant policies and procedures - J Sox, ISO and internal instructions Achievements: Improved processing of direct shipment orders (BTF) which led to improvement of OTIF KIP's Initiated improvement of cross-departmental process of credit management and goods delivery to customers with credit issues Show less



Sabbatical

• Travel Arrangements
• 1 - 100 Employee

• Sabbatical

  • Aug 2015 - May 2016



BISSELL International Trading Company BV

• Amsterdam Area, Netherlands

• Manager Sales Administration

  • Apr 2013 - Jul 2015

  Managing commercial and operational issues regarding European expansion Sales development / account management of South American region Managing forecasting, stock levels, pricing, order taking and customer set up processes Country specific product development 3PL – 3rd party logistics management Creating and analysing weekly and monthly sales and sales through reports Controlling and analysing account related expenditures (commercial and operational) Achievement: Sat up and documented order taking from receipt till actual supply including account specific supply chain requirements resulting in clear, effective Order to Cash process Show less



Epson Europe B.V.

• Netherlands
• Computer Hardware Manufacturing
• 700 & Above Employee

• Sales Administration Team Leader

  • Apr 2012 - Mar 2013

  Managing sales administration team responsible for Benelux, Nordics and Eastern European Sales Regions - ensuring correct and timely processing of all tasks (order entry, claim processing, customer queries, customer invoicing/ crediting) Handling and following up on escalated issues Reviewing open orders log and cooperating with planning team, business managers and fulfilment team to maximise revenue Creating weekly and monthly sales and revenue recognition reports Cooperating with internal auditing department on internal control systems improvement Performing J-SOX audits in other Epson European Sales Office as separate evaluator Show less



OSKAR PLAST, s.r.o.

• Plastics Manufacturing
• 1 - 100 Employee

• Business coordinator / Key Account Manager

  • Aug 2010 - Mar 2012

  I was hired to help stimulate, reorganize and manage the business department. Which basically means coordinate the work of product managers, back office assistants, key account managers and sales managers. However, since our KAM for retail chains has left in January I have been covering this position from 80% and doing the business coordinating only for 20%. I was hired to help stimulate, reorganize and manage the business department. Which basically means coordinate the work of product managers, back office assistants, key account managers and sales managers. However, since our KAM for retail chains has left in January I have been covering this position from 80% and doing the business coordinating only for 20%.



Maxíkova jazyková školka a jesle

• Education Administration Programs
• 1 - 100 Employee

• Project manager

  • Apr 2010 - Jul 2010

  Preparing, presenting and realising of franchise concept Communicating with potential franchisees Creating brochure, website, promotional presentations, etc. Realising of new branch - budget creation, communication with contractors, architect and landlord, preparation of program, hiring of personnel, promotion of the new branch, etc. Preparing, presenting and realising of franchise concept Communicating with potential franchisees Creating brochure, website, promotional presentations, etc. Realising of new branch - budget creation, communication with contractors, architect and landlord, preparation of program, hiring of personnel, promotion of the new branch, etc.



Epson Europe B.V.

• Netherlands
• Computer Hardware Manufacturing
• 700 & Above Employee

• Sales Administrator

  • Mar 2008 - Aug 2009

  I worked as the main point of contact for customers, sales managers and internal departments. I supported the effective and efficient management of the sales administration process and assisted sales teams across the Eastern European countries. My key accountabilities were: - To produce daily sales reporting, order book analysis, and status of orders in progress. - To provide customers with weekly backorder overview. - To review backorder situation in order to maximize delivery creation on a daily basis. - To verify allocation requirements and customer credit status. - To identify problem items and notify relevant partners. - To maintain high standard of customer service. - To process all enquiries regarding pricing and discount errors. - To communicate required SAP updates to master data team. Show less



Subway

• Restaurants
• 700 & Above Employee

• Franchisee Service Coordinator

  • Aug 2007 - Feb 2008

  I was the main contact for SUBWAY® Franchisees for Scandinavian and Eastern European countries. My biggest achievement on this position was planning and successful implementation of a new sales reporting system, which increased transparency and amount of correctly reported sales. My key responsibilities were: - Reporting weekly sales - Stores evaluations - Providing support upon requests mainly with regards to financial issues, marketing, food supply and crisis management - Administrative support for the opening of new SUBWAY® stores. This included - asking for quotes, placing orders, ensuring suppliers respect deadlines and providing support to the new Franchisees. Show less



GUARANT International

• Czechia
• Events Services
• 1 - 100 Employee

• Assistant of Marketing Manager

  • Sep 2004 - Jul 2005

  I was responsible for direct marketing operations and customer service database. My key responsibilities were:- Preparation and mailing of newsletters, brochures and other marketing materials- Maintenance of address database- Cooperation on preparation of marketing materials and company’s websiteThis was a part time job.

• Event Coordinator

  • May 1999 - Aug 2004

  I started in this company as a hostess and progressed to the preparation of major international conferences. I was mainly working on preparation of registration, accommodation and/or social events.My key responsibilities were:- Registration of participants both individuals and groups- Daily communication with participants with regards to their requirements, questions, confirmations- Collection of registration fees- Preparation of reports and lists of participants and participant statistics- On-site registration at the events- Hotel booking- Securing and booking a suitable social event (tour, performance,venue,etc.)This was a part time job. Show less



Embocadura spol. s r.o.

• Assistant of General Manager

  • Sep 2004 - Jul 2005

  Personal assistant of the general manager. My key responsibilities: - Organization of wine‐tasting events and meetings - Preparation of marketing materials such as wine brochures, posters, leaflets and gift sets - Communication with gourmet food magazines with regards to the adds placement, wine articles layout and placement This was a part time job. Personal assistant of the general manager. My key responsibilities: - Organization of wine‐tasting events and meetings - Preparation of marketing materials such as wine brochures, posters, leaflets and gift sets - Communication with gourmet food magazines with regards to the adds placement, wine articles layout and placement This was a part time job.