Experience

Isotek Sp. z o.o.
• Poland
• Machinery Manufacturing
• 1 - 100 Employee
• Sales Support & Administration Specialist (German & English)

  • Jul 2023 - Present


Imperial Brands PLC

• United Kingdom
• Manufacturing
• 700 & Above Employee

• Tax Stamps Coordinator /Customs department // Supply Chain Services

  • Jan 2019 - Mar 2023

  Full administration and control of all German tax stamps which are required in non-German factories Generation and optimisation of German TS orders according to working capital restrictions Central tax stamps reconciliations (German market) Giving service & support for all involved markets & factories in the world of TS Cooperation with external departments like Logistics, Warehousing & German Customs Authorities Ensure compliance of TS processes within IB and all connected partners Participation in projects related with TS management Preparation and distribution of legally required reports (e.g. by German CA) Show less



Newell Brands

• United States
• Manufacturing
• 700 & Above Employee

• Customer Service Coordinator (German & English)

  • Apr 2008 - Dec 2018

  Answering and resolving of inbound customer inquiries in a timely manner: mainly via email and phone Processing customer's orders in SAP (order fulfilment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates) Monitoring product order shipment to ensure on-time delivery to customers Preparation of export documentation and invoicing records Maintaining database of customer sales orders Coordinating, analyzing and improving customer service functions to meet company goals Cooperating with internal departments (Sales Representantives, Claims, Pricing Team, Marketing, Warehouses, Supply Chain) Show less



Szkoła Podstawowa nr 1 w Kutnie

• German Teacher

  • Sep 2003 - Oct 2007

  German language teaching Working in compliance with all school policies and regulations Preparing documentation for external audits German language teaching Working in compliance with all school policies and regulations Preparing documentation for external audits



Płocki Uniwersytet Ludowy im. Wincentego Witosa

• German Instructor

  • Jan 2004 - Jun 2006

  Learner support Providing information, advice & guidance on literacy, courses etc. Monitoring & reviewing students progress Learner support Providing information, advice & guidance on literacy, courses etc. Monitoring & reviewing students progress