Experience

Finiata

• Germany
• Financial Services
• 1 - 100 Employee

• Senior Customer Success Manager

  • Jan 2018 - Present

  1. Develop a deep understanding of the client’s business and growth objectives2. Prospect for partnership leads 3. Identify key decision makers and the approval process within organizations 4. Develop new partnerships at targeted accounts within assigned territory

• Customer Success Manager

  • Jul 2017 - Dec 2017

  1.Being voice of Finiata supporting our customers in all matters to ensure highest satisfaction2. olving all issues from Polish market via phone, chat and email3. Deciding on the solutions and answers, with the goal to improve the Finiata experience4. Communicating with all company departments to deliver the best possible customer experience5. Follow best practices for customer success6. Contributing to the development and improvement of your department and the internal processes through customer feedback and constant communication with all stakeholders Show less



Freelancer

• Warsaw, Masovian District, Poland

• Financial Consultant

  • Jun 2013 - Jun 2017

  1. Provide expert guidance regarding all financial aspects of running a company 2. Work collaboratively with clients 3. Assesses, analyzes and documents the current- and future-client casshflow 4. Help with any paperwork and financial processes 5. Plan, organize and execute client's financials 1. Provide expert guidance regarding all financial aspects of running a company 2. Work collaboratively with clients 3. Assesses, analyzes and documents the current- and future-client casshflow 4. Help with any paperwork and financial processes 5. Plan, organize and execute client's financials