Magdalena Piwecka
Specjalista ds. sprzedaży i obsługi klienta at Deluxe Travel Club- Claim this Profile
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polski Native or bilingual proficiency
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angielski Full professional proficiency
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rosyjski Elementary proficiency
Topline Score
Bio
Experience
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Deluxe Travel Club
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Poland
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Travel Arrangements
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1 - 100 Employee
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Specjalista ds. sprzedaży i obsługi klienta
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Jun 2015 - Present
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Itaka
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Poland
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Travel Arrangements
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1 - 100 Employee
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Overseas Travel Advisor, Guide
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Jun 2014 - Oct 2014
- Providing service for arriving customers- Leading welcome meetings, handling clients, explaining the precise information regarding travelling, accommodation and country- Selling trips (succeed in sales and customer service) - Arranging airport transfers and departures- Complains handling- Offering a personal service as an expert in resorts- Guiding excursions - Providing service for arriving customers- Leading welcome meetings, handling clients, explaining the precise information regarding travelling, accommodation and country- Selling trips (succeed in sales and customer service) - Arranging airport transfers and departures- Complains handling- Offering a personal service as an expert in resorts- Guiding excursions
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DER Touristik CZ a.s.
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Czechia
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Travel Arrangements
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100 - 200 Employee
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Overseas Travel Advisor, Guide
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Sep 2011 - Sep 2013
- Providing service for arriving customers- Leading welcome meetings, handling clients, explaining the precise information regarding travelling, accommodation and country- Selling trips (succeed in sales and customer service) - Arranging airport transfers and departures- Complains handling- Offering a personal service as an expert in resorts- Guiding excursions - Providing service for arriving customers- Leading welcome meetings, handling clients, explaining the precise information regarding travelling, accommodation and country- Selling trips (succeed in sales and customer service) - Arranging airport transfers and departures- Complains handling- Offering a personal service as an expert in resorts- Guiding excursions
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Overseas Travel Advisor, Guide
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Apr 2011 - Sep 2011
- Providing service for arriving customers- Leading welcome meetings, handling clients, explaining the precise information regarding travelling, accommodation and country- Selling trips (succeed in sales and customer service) - Arranging airport transfers and departures- Complains handling- Offering a personal service as an expert in resorts- Guiding excursions - Providing service for arriving customers- Leading welcome meetings, handling clients, explaining the precise information regarding travelling, accommodation and country- Selling trips (succeed in sales and customer service) - Arranging airport transfers and departures- Complains handling- Offering a personal service as an expert in resorts- Guiding excursions
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Customer Service
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Apr 2010 - Apr 2011
Customer Care, booking & reservation Customer Care, booking & reservation
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Education
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2000 - 2011
Szkoła Wyższa im. Bogdana Jańskiego
Licencjat (Lic.), Ekonomia menadżerska
Community
