Magdalena Maldonado

Director of Admissions and Program Development at Block Institute
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Contact Information
us****@****om
(386) 825-5501
Location
New York City Metropolitan Area

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Faith E Leibow

Maggie's knowledge of her subject matter is enormous, second only to her compassion. She is detailed, efficient and always a pleasure to work with. Although we were from different departments, our paths crossed many times, and each time was a pleasure. To hear her on the phone, you always knew it was client first.

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Experience

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Director of Admissions and Program Development
      • Jun 2023 - Present

    • Assistant Division Director, Adult Day Services
      • Aug 2020 - Jul 2023

      Co-led the surpassing of industry norms to sustain uninterrupted Block Institute site and community-based day programming throughout the OPWDD Covid 19 reopening plan via Appendix K flexibilities, modified billing standards, and Covid relief mechanisms. Realigned the workforce, expenditures, and programming.Drove the elevation of the program’s vision and culture and co-led bringing it from deficient to citation free.

    • Committee Co-Chair
      • Sep 2019 - Aug 2020

      Brought a community of stakeholders across the industry to the table monthly to promote the successful transition of youth with intellectual and developmental disabilities from High School to post-secondary life. Planned and secured presentations by experts in key service domains and provided a forum for open discussion through outreach to the parent and professional community. Facilitated trainings on OPWDD Front Door processes and procedures. Brought a community of stakeholders across the industry to the table monthly to promote the successful transition of youth with intellectual and developmental disabilities from High School to post-secondary life. Planned and secured presentations by experts in key service domains and provided a forum for open discussion through outreach to the parent and professional community. Facilitated trainings on OPWDD Front Door processes and procedures.

    • United States
    • Non-profit Organization Management
    • 300 - 400 Employee
    • Factor Leader, CQL Basic Assurances Committee
      • 2019 - Aug 2020

      Successfully led an encompassing Basic Assurances accreditation factor for the agency’s Council on Quality and Leadership accreditation (CQL).Developed and coordinated committee resources to bring a vision for rights protection and promotion policy and procedure across adult service disciplines. Ensured factor assurances across the agency plan.

    • Co-chair, Rights Education Committee
      • Jan 2018 - Aug 2020

      Led the creation of rights assessment and education tools for implementation across adult programs. Mentored team leaders, trained the trainers, and coordinated administrative oversight.

    • Certified CQL Workshop Trainer and Interviewer
      • 2018 - Aug 2020

      Member of a select team of agency leadership CQL certified to execute a transformative quality initiative encompassing four-day POMs workshop facilitation and Personal Outcome Measures (POMs) interviews with people supported.

    • Director of Admissions, Adult Programs
      • 2014 - Aug 2020

      Substantially increased enrollment for multiple adult day programs with over 1100 enrollees. Developed and directed admissions processes creating systems, policies and procedures. Secured funding streams and resolved revenue gaps through established relationships with the state Office of People with Developmental Disabilities, Care Coordination Organizations, and Medicaid/ Human Resource administration. Served as the custodian of enrollment data and internal capacity management.Forged constituencies and community partnerships through networking and presenting agency services at industry councils and events. Empowered persons with intellectual and developmental disabilities and their families by conducting workshops at schools, District75/ ACCESSVR offices, and industry wide events guiding them on adult transition and the accessing of OPWDD services through Front Door processes.Led the development of the agency Welcome Guide by shaping the input of executive, legal, and division leadership to craft a welcoming orientation to the agency’s mission and values, while forging a tool to meet intake and operational standards.Created the adult programs division referral, admissions, and intake documents and forms.Highlighted program offerings through the creation of visual marketing content for agency and provider events.Presented and proctored agency presentations and manned the vendor area for agency summits. Show less

    • United States
    • Non-profit Organizations
    • 700 & Above Employee
    • Scaled Assessment Evaluator
      • Sep 2010 - Feb 2013

      Gold Standard reliability assessor in evaluation team applying The Teacher Behavior Rating Scale (TBRS) to 2 hour teacher assessments. Simultaneously observed and coded over 60 areas of the tool documenting anecdotal coding justification. Collaborated with PhD project supervisor in developing specifications for coding criteria and best practice observational standards and guidelines. Gold Standard reliability assessor in evaluation team applying The Teacher Behavior Rating Scale (TBRS) to 2 hour teacher assessments. Simultaneously observed and coded over 60 areas of the tool documenting anecdotal coding justification. Collaborated with PhD project supervisor in developing specifications for coding criteria and best practice observational standards and guidelines.

    • United States
    • Non-profit Organization Management
    • 300 - 400 Employee
    • Director, Manhattan Adult Day Programs
      • 2005 - 2006

      Directed the realignment of struggling Manhattan Day Treatment/ Day Habilitation programs. Reestablished essential frameworks and redesigned teams of 40 direct support professionals and clinicians. Led the provision of services from deficiency to quality standards.

    • Director, Bronx Adult Day Program/Article 28 Clinic
      • 2002 - 2005

      Directed the ground-up development of new South Bronx Day Habilitation Program and colocated freestanding Article 28 Clinic into a vital community providing adult learning and clinical services for over 100 participants and families. Hired and managed team of 40 clinicians and direct support professionals and managed dual program budgets. Supported attainment of personal outcomes, wellness, and social capital for participants while satisfying stringent operational standards.

    • United States
    • Non-profit Organizations
    • 400 - 500 Employee
    • Director, Case Management Department
      • 2001 - 2002

      Directed department operations building a team of fluent Medicaid Service Coordinators and establishing a solid linkage and advocacy network for people on the autism spectrum. Established working relationships with state and city offices to ensure their access to comprehensive services, government entitlements and further their personal outcomes to support their quality of life. Included crisis intervention management and complex needs coordination.

    • Assistant Director, Case Management Department
      • 2000 - 2001

    • Case Manager
      • 1998 - 2000

    • Residential Habilitation Specialist Direct Support Professional
      • 1996 - 1998

Education

  • Hunter College
    MS, Special Education
  • Hunter College
    BS, Sociology

Community

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