Experience

SYSTEGRA IT

• Telecommunications
• 1 - 100 Employee

• Director of Operations

  • Jan 2021 - Present

  Responsibility for managing the company. Oversee daily operations of the company.Supervision over the organizational, legal, financial and HR areas.Manage relationships with partners & vendors.Design and implement business strategies, plans and procedures.Implementation of operational, managerial and administrative procedures.

• Customer Service Manager

  • Jan 2020 - Dec 2020

  Implementation of activities related to the development of the organization, implementation of changes and processes to improve the functioning of the company.Improvement of processes, principles of cooperation and communication in the company.Managing the team and processes.Meeting customer service financial goals by forecasting requirements.Maintains customer satisfaction by providing problems-solving resources.

• Project Manager

  • Nov 2017 - Dec 2019

  Coordinating the work of the office and company projects:- budget planning, - schedule, - division of work, - reporting and monitoring of activities,- project settlement.systegra.pl

• Office Manager

  • Apr 2016 - Nov 2017

  Organizing the work of the office, including ensuring the proper circulation of the company's documents.Processing official matters.Development and implementation of procedures.Cooperation with suppliers.Contact with customers and their service.



Cosmo Group (NEONAIL, NEONAIL EXPERT, NEO MAKE UP, MYLAQ)

• Poland
• Personal Care Product Manufacturing
• 100 - 200 Employee

• Project Manager

  • Jul 2017 - Nov 2017

  Management and implementation of projects related to the company's products. Improvement of processes, principles of cooperation and communication in the company. Reporting the status of implemented projects to the management board. Project cost, scope and quality control. Project risk management. Management and implementation of projects related to the company's products. Improvement of processes, principles of cooperation and communication in the company. Reporting the status of implemented projects to the management board. Project cost, scope and quality control. Project risk management.



Centrum Rozwoju Szkół Wyższych Merito

• Poland
• Education Management
• 100 - 200 Employee

• Office Manager

  • Mar 2013 - Apr 2016

  Organization of meetings of the Management Boards of WSB Universities with the Owner. Cooperation with product, marketing and sales departments, transfer and enforcement of arrangements. Corporate governance support in relation to WSB. Responsibility for formal, legal and organizational issues. Supervision over the documentation of the Office. Organization of meetings of the Management Boards of WSB Universities with the Owner. Cooperation with product, marketing and sales departments, transfer and enforcement of arrangements. Corporate governance support in relation to WSB. Responsibility for formal, legal and organizational issues. Supervision over the documentation of the Office.



Zarząd Dróg Powiatowych w Poznaniu

• Poznań, Wielkopolskie, Poland

• Administrative Specialist

  • Mar 2012 - Mar 2013

  Administrative work at the Investment and Real Estate Department. Preparation of letters regarding the arrangement of development conditions, issuing permits for the location of investments. Completing documents, monitoring deadlines. Customer Service. Administrative work at the Investment and Real Estate Department. Preparation of letters regarding the arrangement of development conditions, issuing permits for the location of investments. Completing documents, monitoring deadlines. Customer Service.