Magdalena Grant

VP of Customer Success at Techs+Together
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Contact Information
Location
Glens Falls, New York, United States, US
Languages
  • Polish Native or bilingual proficiency
  • English Full professional proficiency
  • German Full professional proficiency
  • Russian Elementary proficiency
  • Spanish Limited working proficiency

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Credentials

  • Kaseya Certified Administrator
    Kaseya
  • VSA 10 Certified Technician
    Kaseya

Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • VP of Customer Success
      • Mar 2023 - Present

    • Customer Support Specialist
      • Feb 2020 - Present

    • United States
    • Higher Education
    • 200 - 300 Employee
    • Instructor of German
      • Sep 2018 - May 2020
    • United States
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Banquet Coordinator/ Banquet Sales
      • Nov 2015 - Aug 2019

    • Concession Manager
      • Apr 2010 - Nov 2015

      Day-to-day management of Concession operations: inventory management, food preparation, customer service, financial reporting.

    • Intern
      • Jun 2013 - Sep 2013

      - destination marketing, - social media marketing strategies, - developing information guides about the area's attractions, recreation, and entertainment opportunities, - applying visitor-centered approach - destination marketing, - social media marketing strategies, - developing information guides about the area's attractions, recreation, and entertainment opportunities, - applying visitor-centered approach

    • Instructor of German at Upward Bound
      • Jun 2010 - Aug 2010

      - teaching beginner's German in the summer session, - making students acquainted with the culture of German speaking countries, - stressing the role of intercultural communication, - working with students on projects presenting the 16 German states, - helping students preparing a presentation at the end of the course - teaching beginner's German in the summer session, - making students acquainted with the culture of German speaking countries, - stressing the role of intercultural communication, - working with students on projects presenting the 16 German states, - helping students preparing a presentation at the end of the course

    • ESL Instructor
      • 2007 - 2008

      Teaching ESL classes to students from Peru, Tanzania, China, and Korea Teaching ESL classes to students from Peru, Tanzania, China, and Korea

    • United States
    • 1 - 100 Employee
    • German Instructor
      • Sep 2000 - Sep 2007

      - teaching German - using multimedia in the classroom - using various teaching methods - strong emphasis on dialog and role-playing - developing all language skills: reading, writing, listening, and speaking - classroom management - planning, preparing and delivering lessons to a range of classes and age groups - preparing and setting tests, examination papers, and exercises - grading and providing appropriate feedback on oral and written work - freelance teaching on a one-to-one basis - running specialist courses for adults or business people, which may require knowledge of scientific, technical or commercial terms - basic administration such as keeping student registers and attendance records Show less

Education

  • State University of New York Empire State College
    Bachelor of Science (B.S.), Business, Management, and Economics
    2014 - 2015
  • SUNY Adirondack
    Associate of Arts and Sciences (A.A.S.), Hospitality and Tourism Management
    2012 - 2013
  • Adam Mickiewicz University in Poznan, Poland
    M.A., Applied Linguistics
    1995 - 2000

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