Experience

Jacques Marie Mage

• United States
• Retail Apparel and Fashion
• 1 - 100 Employee

• Customer Success Representative

  • Jun 2022 - Present



NextMotion

• France
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Customer Success Specialist - Onboarding Specialist

  • Mar 2022 - Jun 2022

  . Preparation of learning materials. . Training of our customers to our application solutions (mobile / desktop) and connected machines. . Customer portfolio management (assistance, satisfaction follow-up, optimization and continuous improvement). . Elaboration and maintenance of statistical indicators. . Preparation of learning materials. . Training of our customers to our application solutions (mobile / desktop) and connected machines. . Customer portfolio management (assistance, satisfaction follow-up, optimization and continuous improvement). . Elaboration and maintenance of statistical indicators.



CCPORTER

• Poland
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Consultant in crypto-currency services

  • Aug 2021 - Feb 2022

  . Training for new team members . . Selling crypto-currency educational services over the phone . . Follow-up and advice of the subscribing customers. . Resolving customer blockers. . Training for new team members . . Selling crypto-currency educational services over the phone . . Follow-up and advice of the subscribing customers. . Resolving customer blockers.



Pénélope Groupe

• France
• Staffing and Recruiting
• 700 & Above Employee

• Fashion events host

  • Nov 2019 - Jul 2021

  . Artistic activities for Hermès Carré Club event. . Reception of designers, brand management and the press / Casting organization assistance for Valentino Men's fashion show. . Artistic activities for Hermès Carré Club event. . Reception of designers, brand management and the press / Casting organization assistance for Valentino Men's fashion show.



LBL Travel Retail

• France
• Retail Luxury Goods and Jewelry
• 1 - 100 Employee

• Fragrance consultant

  • Nov 2019 - Mar 2020

  . Advices to international customers by mastering sales techniques, the history and intrinsic products qualitys. . Representation of Hermès and Bvlgari brands and contribution to their development. . Brands development turnover by promoting their products. . Advice on inventory management according to customer flows. . Reportings to brands of daily sales and their context . Advices to international customers by mastering sales techniques, the history and intrinsic products qualitys. . Representation of Hermès and Bvlgari brands and contribution to their development. . Brands development turnover by promoting their products. . Advice on inventory management according to customer flows. . Reportings to brands of daily sales and their context



Plan 8 Showrooms

• Paris, Île-de-France, France

• Fashion week executive assistant

  • Feb 2019 - Mar 2019

  . Showroom organization for Fashion Week - Spring 2019. . Clothing exhibition. . Models dressings and photographs. . Designers' needs management and customers sales. . Showroom organization for Fashion Week - Spring 2019. . Clothing exhibition. . Models dressings and photographs. . Designers' needs management and customers sales.



Musée du Parfum Fragonard

• France
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Trilingual guide and fragrance advisor

  • Oct 2017 - Sep 2018

  . Fragonard Paris perfume museum guide for groups and individuals. . Guided tour in French, English and Polish. . Customers sales advice according to their affinities, history and the content of fragrances. . Fragonard Paris perfume museum guide for groups and individuals. . Guided tour in French, English and Polish. . Customers sales advice according to their affinities, history and the content of fragrances.