Experience

Brandpath Group

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Client Success Executive

  • Jul 2022 - Present

  • Maximised customer engagement and satisfaction by delivering excellent customer service.• Met schedule using excellent planning and coordination skills.• Build and maintained courteous and effective working relationships.• Developed team communication and information for meetings.• Prepared orders to deliver excellent presentation and quality standards.• Produced high-volume orders to effectively meet customer demand.• Diffused challenging situations using conflict management techniques.• Trained and mentored employees to maximise team relationship.• Assessed feedback from customers to gauge satisfaction and project success.• Managed deadlines and progress across team to facilitate project delivery within stipulated timelines.• Scheduled and distributed work to other staff members to enhance productivity and avoid scheduling conflicts. Show less

• Administrative Coordinator

  • Jun 2022 - May 2023

  •Transport bookings.• Prepared rang of written communication documents and reports.• Collaborated with staff to formulate budgets and improve department revenue.• Purchasing.• Communicated with clients about project expectations and goals to deliver satisfying outcomes.• Answered mailed, emailed, telephoned and in-person requests for service and information.• Provided for smooth day-to-day flow of communications to build trust within unit.• Prepared timely and accurate financial reporting and analysis.• Drafted and edited correspondence and materials related to project work to guarantee accuracy and uniformity in documentation.• Produced and delivered financial reports management to help with decision making based on facts of company’s financial health. Show less



Arvato

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Warehouse Operator

  • Jan 2020 - Dec 2020