Elaine Ma

Project Management Lead | Lead Producer at Zynga
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Location
Toronto, Ontario, Canada, CA

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Andrew Kainz

Elaine was an extremely valuable asset to our team, she came up to speed very quickly and was highly organized. Under tight timelines Elaine always delivered excellent results which allowed our business to meet and exceed our clients expectations.

Dajana Krstic

Elaine served as a Project Control Officer for a few very high profile projects at Symcor and was well-organized, dedicated, clear and concise in her communications and documentation. Eleaine always had a postive can-do attitude and a great personality. Her understanding of SDLC ensures that she was able to produce work of exceptional quality. She is definitely an asset to any company. If given an opportunity, I would certainly work with Elaine again.

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Credentials

  • Project Management Professional (PMP)
    Project Management Institute
    Dec, 2020
    - Sep, 2024
  • Lean Six Sigma Green Belt Certification
    Invensis Learning
    Aug, 2019
    - Sep, 2024
  • Prosci Certification in Change Management
    Prosci
    Mar, 2016
    - Sep, 2024

Experience

    • United States
    • Computer Games
    • 700 & Above Employee
    • Project Management Lead | Lead Producer
      • Mar 2022 - Present

    • Sr Project Manager | Sr. Producer
      • Jul 2021 - Mar 2022

    • United States
    • Software Development
    • 700 & Above Employee
    • Manager Project Management Office
      • May 2020 - Jun 2021
    • United States
    • Information Technology & Services
    • 500 - 600 Employee
    • Manager Project Management Office
      • Jan 2019 - May 2020
    • Program Manager
      • Jan 2016 - Nov 2018

    • Project Manager
      • Sep 2013 - Jan 2016

      - Manages multiple complex business informational system projects ($75k-$2mil) simultaneously for multiple clients with different schedules, stakeholders and project teams- Negotiates the scope and proposes the release schedule with the project team, internal stakeholders and external clients to ensure that the client’s requirements are delivered successfully with quality- Manages, plans and negotiates for project team members’ and subject matter experts’ resource allocations and priorities from a shared resource pool with functional and resource managers- Schedules and monitors project work streams, milestones and prioritizes activities for team members- Prioritizes and negotiates the patch release schedule with internal and external stakeholders for defects during the QA and UAT phases- Facilitates Post Implementation Review sessions with project teams and the clients and leverages the lessons learned to ensure improved project delivery on future projects Show less

    • Management Consultant
      • Jul 2011 - Sep 2013

      - Execute clients' needs and requirements as specified by project plan - Complete assigned work related to project deliverables on time - Support project planning and administration, including progress reports, client briefings, presentations and deliverables - Review and edit requirements, specifications, business processes and recommendations related to proposed solutions - Support proposals development and other sales activities, including identifying and assisting in selling extensions to clients and relationships business Show less

    • Canada
    • Financial Services
    • 700 & Above Employee
    • Project Leader
      • 2010 - 2011

      - Coordinated and responded to Change Request intake from Canada and US for the Image Capture Services department - Led 2 separate teams (BSAs, developers, QA testers, architects) for estimating and assessing Change Requests from internal and external clients (major financial banks) - Represented the Change Request team and facilitated directly with internal and external clients and the internal Client Delivery Manager team. - Accountable and the SME for Change Requests in the ICS department - Presented solutions and estimated efforts at the US Change control steering committee and obtained sign offs - Received many nominations for awards by colleagues for superior performance Show less

Education

  • University of Toronto
    Honours Bachelor of Science, Computer Science, Economics
  • University of Toronto
    Certificate in Business Process Management, Business & Professional Studies
    2011 - 2013
  • Scrum Alliance
    Certified ScrumMaster®
    2017 - 2017

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