Software Designer

• Feb 2021 - Present

Using APPIAN to design, develop, test, and implement new and existing software applications and solutions. - Currently, building prototype for the Air Force (AF) Recruiting System Using APPIAN to design, develop, test, and implement new and existing software applications and solutions. - Currently, building prototype for the Air Force (AF) Recruiting System

Technical Consultant

• Jan 2020 - Feb 2021

Responsible for gathering client requirements, improving end-to-end processes, transforming needs into usable technology, and providing an operable and sustainable solution for business problems. I enable clients to successfully perform digital transformation, create self-sufficiency, and an establish an environment in which they can grow. Responsible for gathering client requirements, improving end-to-end processes, transforming needs into usable technology, and providing an operable and sustainable solution for business problems. I enable clients to successfully perform digital transformation, create self-sufficiency, and an establish an environment in which they can grow.

Software Engineer

• Sep 2018 - Jan 2020

JR .NET developer responsible for designing and developing enterprise systems including B2B integration web services and high-volume web applications supporting multiple lines of business including Homeowners, Renters, Condo, Boat, and Motorcycle.

DevOps Project Manager

• Mar 2017 - Sep 2018

Systems Technician

• May 2015 - Sep 2018

System Testing Analyst

• Jan 2016 - Mar 2017

Responsible for testing and analyzing system changes, validating that our systems are functioning in accordance with business requirements, documenting test results, and providing a recommendation for changes that are ready for production deployment and supporting the GEICO community when production issues arise.

Internet Tech.

• Sep 2013 - May 2015

Evaluate insurance applications and determine coverage amounts and premiums. Troubleshoot and respond to client support requests effectively & efficiently via email & phone. Provide expert support and product knowledge of GEICO features. Ensure quality of service and quick resolution to all production problems Work closely with Sales, Operations, QA and Engineering teams to triage issues, make fixes, advocate problems and document technical issues & procedures. Skill-set: Advanced written and verbal communication skills, including the ability to effectively communicate complex issues to both technical and non-technical users.

Insurance Agent

• Nov 2011 - May 2015

Interact with different people everyday and give them an easy understanding of Auto Insurance. I also use techniques to sell the policy and assure them that they are signing up with a fantastic company. I take pride in my daily interactions and selling people onto a great company when they had no intentions of doing so. I make sure all my policy's are sold with compliance to the state and make it fast and easy, while making money for the company.

SALES CONSULTANT

• Oct 2009 - Nov 2011

Minimize expense for my customers and find the best device that will help them in their daily objectives. Minimize expense for my customers and find the best device that will help them in their daily objectives.