Experience

Quinsigamond Community College

• United States
• Higher Education
• 500 - 600 Employee

• Senior Financial Aid Special Program Coordinator

  • May 2022 - Present



Simmons University

• Higher Education
• 700 & Above Employee

• Associate Director

  • May 2017 - Apr 2022



Higher Education Assistance Group, INC

• United States
• Higher Education
• 1 - 100 Employee

• Consultant

  • Feb 2017 - May 2017



Fisher College

• United States
• Higher Education
• 100 - 200 Employee

• Associate Director

  • Jul 2015 - Jan 2017

  • Responsible for the Direct Loan and Pell Grant programs processing; origination, disbursement, compliance issues and monitoring• Certify and originate Direct PLUS Loans and alternative loans • Creates and updates students’ Perkins Loan accounts on loan servicer website• Assists the Director of Accounting with monthly Direct Loan and Pell Grant reconciliation• Assigned caseload of Undergraduate students; Verify, review, and award financial aid utilizing FM methodology• Assigned Boston location of Division of Accelerated Professional study and Graduate Students; Verified, reviewed, and awarded financial aid utilizing FM methodology• Counsel students and their families about funding and impacts to finances• Answers phone, Financial Aid Office email, and assist with walk ins to the office• Prints and enter received verification documents• Assist Director with regulations and compliance of Title IV programs, R2T4 processing, SAP and Appeal review• Responsible for import and export of SAIG files, external update between SCAN and PowerFAIDS• Prints Awarding Sheet for students ready for awarding, weekly Missing Information Request letters, Exit counseling letters, and Award letters for my individual caseload• Runs QC reports to cancel aid, fix rejects, and update students’ records with alternative IDs, coordinate with the Admission office to update SSN for newly imported ISIRs• Assist with yearly updates of PowerFAIDS; Tokens, Cost of Attendance, Selection Sets, Reports, Funds, Auto packaging formulas, and Tokens• Creates and updates Selection Sets, letters, year specific documents, and reports• Supervise staff of two financial aid counselors• Acting Director when Director is out of the office• Represents the office at various student and yield events



Berklee College of Music

• United States
• Musicians
• 700 & Above Employee

• Assistant Director

  • Jul 2009 - Jul 2015

  • Responsible for the Direct Loan and Pell Grant programs processing; origination, disbursement, compliance issues and monitoring• Backup processor for Direct PLUS Loans• Coordinated with the Office of Comptroller on monthly drawdown funds reconciliation• Assigned caseload of Undergraduate students; Verified, reviewed, and awarded financial aid utilizing FM and IM need analysis • Served as liaison for all Valencia and Boston campus Graduate students; Verified, reviewed, and awarded financial aid utilizing FM need analysis • Counseled students and their families about funding, financial literacy, and impacts to finances• Assisted Associate Director with regulations and compliance of Title IV programs, Assisted with A133 annual audit, wrote policy and procedures for processing Direct Loans due to SULA, Borrower Based Academic Year awarding, and Pell Grant LEU • Led end-of-semester exit counseling sessions • Assisted with semester financial literacy events for exiting students • Provided advance level assistance to front line staff, student staff, and other members of the office • Represented the office at various student and yield events

• Administrative Assistant

  • Aug 2005 - Jul 2009

  • Processed and monitored office budgets•Created and distributed new students files used to award federal aid•Maintained current and past files, including offsite archives•Supervised and trained a team of student employees•Scheduled meetings, oversaw day-to-day maintenance of office, ordered office supplies and lunches•Provided back up for phones and office visitors



Gap Inc.

• United States
• Retail
• 700 & Above Employee

• Sales Assistant

  • 2003 - 2012

  •Customer service/sales assistant in retail clothing store•Processed, folded and returned stock to floor•Maintained inventory levels through stock review and filling•Assisted customers with sizes, styles and special orders from other locations •Customer service/sales assistant in retail clothing store•Processed, folded and returned stock to floor•Maintained inventory levels through stock review and filling•Assisted customers with sizes, styles and special orders from other locations



GBH

• Broadcast Media Production and Distribution
• 700 & Above Employee

• Planned Giving Assistant

  • May 2003 - Aug 2005

  • Supported Director and Assistant Director of Endowment and Planned Giving•Assisted at fund raising, staff, and donor events•Completed various tasks related to member donations including, processing donations, composing correspondence, updating donor database and files, and creating event databases •Arranged meetings, lunches, and transportation • Supported Director and Assistant Director of Endowment and Planned Giving•Assisted at fund raising, staff, and donor events•Completed various tasks related to member donations including, processing donations, composing correspondence, updating donor database and files, and creating event databases •Arranged meetings, lunches, and transportation



HomePortfolio.com

• United States
• Online Audio and Video Media
• 1 - 100 Employee

• Associate/Maintenance Editor

  • Oct 1999 - Jan 2002

  •Created and maintained relationships with manufacturers of decorative home products•Initiated procedures for updating web site data including protocols and tracking schedules•Documented catalogs and photographs for product library •Created and maintained relationships with manufacturers of decorative home products•Initiated procedures for updating web site data including protocols and tracking schedules•Documented catalogs and photographs for product library



Signature and The Grohe Gallery

• Gallery Sales Representative

  • Jun 1997 - Oct 1999

  •Customer service representative in retail fine arts and crafts gallery•Continually updated knowledge of various techniques used to create displayed artwork•Helped educate customers about various processes and techniques •Maintained inventory levels through stock review and contacting artists for re-orders•Assisted customers with special orders and selecting pieces for their collections and as gifts •Customer service representative in retail fine arts and crafts gallery•Continually updated knowledge of various techniques used to create displayed artwork•Helped educate customers about various processes and techniques •Maintained inventory levels through stock review and contacting artists for re-orders•Assisted customers with special orders and selecting pieces for their collections and as gifts



Charrette

• Graphic Design
• 1 - 100 Employee

• Weekend Reprographics Manager

  • Dec 1995 - Jun 1997

  •Administered and quality checked the running of large black & white jobs with drop deadlines•Assisted customers in reproducing, designing and pasting up work •Processed and fulfilled orders for mounting / surmounting photos and artwork •Supervised weekend staff of ten •Administered and quality checked the running of large black & white jobs with drop deadlines•Assisted customers in reproducing, designing and pasting up work •Processed and fulfilled orders for mounting / surmounting photos and artwork •Supervised weekend staff of ten