Experience

Singer Finance

• Financial Services
• 100 - 200 Employee

• Gold Loan Officer

  • Oct 2020 - Present

  Singer Finance (Lanka) PLC, a subsidiary of Singer (Sri Lanka) PLC. Singer Finance engages in the financing of capital goods, agricultural equipment and a variety of products marketed by Singer Sri Lanka, and of their own that offer a range of financial products including Fixed Deposits, Leasing Facilities, Gold Loans and Saving Accounts. • Sole responsibility of the gold loan department at the head office branch • Conduct customer KYC, background check through CRIB (Credit Information Management System) on customers before approval for gold loans • Responsible for approval authenticity of gold and valuation. Show less



Mallika Hemachandra Jewellers (Pvt) Ltd

• Assistant Branch Manager @ Mallika Hemachandra Jewellers

  • Jan 2017 - Sep 2020

  Mallika Hemachandra Jewellers is a pioneer jewellery business incorporated in 1968 that prevails throughout four decades for quality standards and exclusive jewellery designs in Sri Lanka and overseas.• Total responsibility of managing the branch as a team leader • Responsible for authorizing pricing of products, discounts, and valuation• Assigning appropriate team players for each task depending on individual performance• Provide solutions for customer complaints regarding exchanges and refunds• Maintain customer relationships through promotions via telephone and social media• In charge of daily stock auditing and inventory management • Discover new market trends and liaison with the marketing department to develop new promotions flyers, banners, social medial content. Show less

• Sales Executive

  • 2015 - 2017

  Best Sales Executive 2017 - Q2Best Service Executive 2017 - Q2

• Junior Sales Executive

  • 2014 - 2015



Amaya Resorts & Spas

• Sri Lanka
• Hospitality
• 100 - 200 Employee

• Customer Relations Officer

  • 2012 - 2014

  Amaya Hills is under the franchise Amaya Hotels & Spa which is a subsidiary of a leading conglomerate in Sri Lanka Hayles (Sri Lanka) PLC with over 140 years of heritage and diversified subsidiaries in various businesses and investments • Responsible in hotel reservation on bookings made via booking websites, telephone calls • Provide travel guidance for customers • Customer relationship building Amaya Hills is under the franchise Amaya Hotels & Spa which is a subsidiary of a leading conglomerate in Sri Lanka Hayles (Sri Lanka) PLC with over 140 years of heritage and diversified subsidiaries in various businesses and investments • Responsible in hotel reservation on bookings made via booking websites, telephone calls • Provide travel guidance for customers • Customer relationship building