Mads Creutz Thomsen

Drifts- og IT-ansvarlig at HK ØSTJYLLAND at HK Østjylland
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Aarhus Area, DK
Languages
  • English Professional working proficiency
  • German Elementary proficiency

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Lars Martin Bjerregaard

Having Mads in your arsenal of competent and cheerful colleges is a privilege for any company. He is always service-minded and engaged in giving customers good help in troubleshooting and monitoring solutions. He is a skilled IT-worker that has many touch-points within IT-world...all from customer-service into setting up servers and monitoring tools. If you need happy and satisfied customers....you need Mads...I highly recommend him.

Casper Vester Jensen

Mads er en altid positiv, og yderst arbejdsom kollega, der altid får hverdagen til at gå lidt nemmere med hans udpræget humoristiske sans og gode arbejdsmorale.

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Credentials

  • FM Facilities management
    Danish Technological Institute
    Jan, 2023
    - Oct, 2024
  • Drifts- og vedligeholdelsesansvar af automatiske brand- og sprinkleranlæg
    DBI - The Danish Institute of Fire and Security Technology
    Mar, 2020
    - Oct, 2024
  • ITIL® Foundation Certificate in IT Service Management, V3
    EXIN
    Sep, 2011
    - Oct, 2024

Experience

    • Denmark
    • Non-profit Organizations
    • 1 - 100 Employee
    • Drifts- og IT-ansvarlig at HK ØSTJYLLAND
      • Mar 2020 - Present

      Responsible for IT og Facility Management. Supporting 100+ employees at 4 locations (Brabrand, Grenaa, Randers & Silkeborg) IT ✔ Responsible for daily "operation" and support ✔ Supporting enduser and backend Office365 ✔ General IT support. ✔ Printer support and maintenance. ✔ Contract and contact person for external partners ✔ Support internal productrange ✔ IT Procurement and budget follow-up. ✔ DNS & Domains administration ✔ Documentation in general. ✔ Active Directory management ✔ Installation and maintenance (IT - & Audio-visual equipment) ✔ Troubleshooting ✔ Telephony administration ✔ Asset management ✔ Network administration ✔ Technical support ✔ Teamworking (Projects in the organisation) Facility Management ✔ Supplier- and contract management ✔ Responsibility for building maintenance ✔ Fire and Sprinkler control and maintenance. ✔ Accesscontrol management ✔ Procurement & budget follow-up. ✔ BMS control and management ✔ Space management ✔ Energy optimization ✔ Quality control ✔ Contact to the authorities Show less

    • Denmark
    • Museums, Historical Sites, and Zoos
    • 1 - 100 Employee
    • IT Administrator
      • Aug 2015 - Mar 2020

      From supporting about 250 employees in 3 sites (Moesgaard, Odder & Samsø Museum) - to manage the complete IT infrastructure. Teamplayer/consultant/project role in small and big technical projects in the organisation. ✔ Manage and operational responsibility for Desktop support & Field service. ✔ Manage and operational responsibility for Windows Servers & SAN ✔ Manage and operational responsibility for VmWare ✔ Manage and operational responsibility backup & restore (Veeam) ✔ Manage and operational responsibility for Office365 ✔ Contact & contract management with external suppliers/consultants. ✔ IT Procurement ✔ IT Security, logging, certificate & antivirus administration. ✔ DNS & Domains administration ✔ Documentation ✔ Managing Active Directory + Group Policies. ✔ Installation & operation of various products. ✔ Troubleshooting in general ✔ Database maintenance ✔ Telephony administration (mobile devices, switchboard, telephony procurement) ✔ Network administration ✔ Technical support ✔ Payment terminal support (Mobile POS, and MobilePay) ✔ Monitoring servers and network. Show less

    • Software Development
    • 1 - 100 Employee
    • Professional System Engineer
      • Oct 2013 - Jul 2015

      ✔ Daily operation, administration and troubleshooting of Windows and Linux servers.✔ Manage and operational responsibility for HP Operations Manager.✔ Batch scriptning✔ Technical Support.✔ Customer contact (Technician to Technician & SPOC)✔ Problem and Change Management.✔ Managing Active Directory + Group Policies.✔ Manage Windows File Server + DFS.✔ Managing Visual SourceSafe.✔ Managing VMware.✔ Installation & Operation of various products.✔ Troubleshooting in general✔ Network maintenance ✔ Training of apprentices Show less

    • System Specialist
      • Apr 2004 - Oct 2013

      ✔ Daily operation, administration and troubleshooting of Windows and Linux servers.✔ Manage and operational responsibility for HP Operations Manager.✔ Batch scriptning✔ Technical Support.✔ Customer contact (Technician to Technician)✔ Problem and Change Management.✔ Managing Active Directory + Group Policies.✔ Manage Windows File Server + DFS.✔ Managing Visual SourceSafe.✔ Managing VMware.✔ Installation & Operation of various products.✔ Troubleshooting in general✔ Network maintenance ✔ Firewall maintenance & troubleshooting/recovery (CheckPoint Firewall One)✔ Switching maintenance & troubleshooting/recovery (Primary Nortel Networks) Show less

    • Specialist
      • Apr 2002 - Apr 2004

      ✔ Desktop support ✔ Field service ✔ Printer support ✔ Administration of Microsoft AD (User maintenance) ✔ Desktop support ✔ Field service ✔ Printer support ✔ Administration of Microsoft AD (User maintenance)

    • System Administrator
      • Apr 1998 - Apr 2002

      ✔ Daily operation, administration and troubleshooting of Windows servers. ✔ Manage and operational responsibility WIndows Servers ✔ Manage and operational responsibility backup, restore & disaster recovery ✔ Microsoft Exchange administration & recovery procedures ✔ Technical support to costumers. ✔ Desktop support ✔ Educating customers ✔ Field Service to costumers ✔ Manage the departments infrastructure (telephony, network, power) ✔ Contact to external suppliers ✔ Procurement of IT equipment ✔ Managing Active Directory + Group Policies. ✔ Manage Windows File Server + DFS. ✔ Installation & Operation of various products. ✔ Troubleshooting in general ✔ Network maintenance Show less

    • IT-Electrician
      • 1996 - 1998

      ✔ Fiber cabling & connection ✔ Telephony systems (TDC) ✔ Access Control systems ✔ Fiber cabling & connection ✔ Telephony systems (TDC) ✔ Access Control systems

    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • Electrician
      • 1994 - 1996

      ✔ Building automation circuits (for mail and baggage sorting plants) ✔ Building automation circuits (for mail and baggage sorting plants)

    • Electrician
      • 1992 - 1994

      ✔ Construction and installation of automation for climate and ventilation systems ✔ Field service technician for costumers in Denmark and Germany ✔ Construction and installation of automation for climate and ventilation systems ✔ Field service technician for costumers in Denmark and Germany

    • Electrician
      • 1991 - 1992

      Field service in germany Field service in germany

Education

  • Fredericia Friskole
  • Fredericia-Middelfart tekniske skole
  • Syddansk Erhvervsskole / Odense Tekniske Skole
  • Vestre skole

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