Experience

Element Logic®

• Norway
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Delivery Director

  • Aug 2022 - Present



SSI SCHÄFER

• Germany
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Helpdesk Manager

  • Jul 2020 - Aug 2022

  Helpdesk manager for advanced 24/7 remote support, covering IT, PLC and mechanical errors from contact to 2nd. level. Total team is larger than 15 specialists, incl. team lead.

• Site Manager, Service Account Manager

  • Jun 2017 - Aug 2022

  Site manager for multiple automated sites, including our resident maintenance team at Solar and Alfa Laval, incl. a longer period as substitute manager for the team at Carlsberg. - at highest, direct leader for over 20 technicians and a team leader. Service and budget responsible for named SLA´s. Project manager for IT change requests and retrofit projects at specific customers. Member of SSI customer services management group.

• Team Leader - Visited Maintenance

  • Sep 2016 - May 2017

  Coordinated team of 6 traveling technicians for visited maintenance around in the Scandinavian countries.

• WMS/MFS Specialist

  • May 2011 - Apr 2017

  Regional knowledge sharing. Training customers and internal training in WMS and MFS error handling. Creating KPI, BI and operational availability statistics for various resident maintenance sites. This for fully automated sites like Carlsberg, COOP, Unicef, Vectura, Loomis, Solar, Alfa Laval and AO Johansen. Implementing CMMS and setting up maintenance schedules for newly build projects in the Nordic region.

• IT Team leader

  • Jul 2008 - Jul 2011

  Operational IT team leader and technician. Responsible for 24/7 onsite IT support at Carlsberg´s automatic warehouse in Fredericia.



Alfred Jensen & Søn A/S

• Lead Electrician

  • Oct 2003 - Jun 2006

• Electrician apprentice

  • Aug 1999 - Oct 2003