Mads Agerbo Knude

IT-specialist at Hospitalsapoteket Region Midtjylland
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Contact Information
Location
Skanderborg, Middle Jutland, Denmark, DK
Languages
  • Danish Native or bilingual proficiency
  • English Full professional proficiency
  • Bokmål, Norwegian Limited working proficiency

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Experience

    • Denmark
    • Hospitals and Health Care
    • 100 - 200 Employee
    • IT-specialist
      • Apr 2023 - Present
    • Denmark
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • IT-Projektkordinator
      • Jun 2022 - Feb 2023
    • Virksomhedspraktikant
      • Feb 2022 - Apr 2022
    • Denmark
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • User Experience Designer intern
      • Feb 2020 - Jun 2020

      Worked primarily with uncovering customer and user specific needs, as well as highlighting a number of challenges for customers, where I had to contribute to developing prototypes / designs and solution proposals for relevant products. In addition, I also got several communicative / marketing tasks, in relation to a new website on a product. ◆Organizational, customer and user analysis e.g. User Journey ◆ Agile method and parts of Scrum ◆ Concept development i.e. development of User stories / scenarios ◆ Interaction design / User centered design ◆ Prototype development, Wireframes, Minimum Viable Product (MVP), and User tests. ◆ Communication and marketing Show less

    • Technical serviceassistent
      • Jan 2017 - Dec 2019

      My work here involved a high degree of independence as well as the ability to remain calm regardless of the situation and be concisions about possible future situations. Through my work, I have dealt with various tasks in the intersection between Citizen / customer and staff, but also in relation to other organization via a solution-oriented approach to handle many different kinds of ad-hoc situations of any kind related to ◆ People-separation ◆ Maintain, create, and develop security in situations and environments ◆ conflict management, ◆ communication, ◆ Security ◆ Less practical maintenance tasks on the building ◆ Technical support of citizens on available systems Show less

    • Denmark
    • Human Resources
    • 1 - 100 Employee
    • Temporay worker
      • Jan 2015 - Dec 2016

      All kinds of work in related to production and warehousing in e.g., food, metal, furniture wind turbine and Argo industry. Only a part-time job on holidays, weekends or when I did not have focus study. All kinds of work in related to production and warehousing in e.g., food, metal, furniture wind turbine and Argo industry. Only a part-time job on holidays, weekends or when I did not have focus study.

    • Human Resources Services
    • 1 - 100 Employee
    • Temporary Worker
      • Jan 2012 - May 2014

      All kinds of work in related to production and warehousing in e.g., food, metal, furniture wind turbine and Argo industry. All kinds of work in related to production and warehousing in e.g., food, metal, furniture wind turbine and Argo industry.

    • Peru
    • Oil and Gas
    • 1 - 100 Employee
    • Elektroniktekniker
      • May 2012 - Jul 2012

      Fejlfinding kundesupport på industrimaskiner og anden industriel elektronik, der ud over erfaring arbejde onsite og ved kunder. Fejlfinding kundesupport på industrimaskiner og anden industriel elektronik, der ud over erfaring arbejde onsite og ved kunder.

    • Service technician
      • Aug 2007 - Dec 2011

      Here i have been involved in a lot of technical service and support of several customers. Additionally I were for several years very involved in its corporate sports association. Through my work, I have particularly dealt with: ◆ Ability to familiarize myself with complex technology and systems ◆Ability to network across organization ◆ customer care, support, and service of internal and external (foreign) customer ◆ Experience with living abord and work within another culture, I also gained a cross-cultural experience (the company employs about 20 different nationalities at the time) ◆ Guidance and training of internal staff ◆ Complex troubleshooting at module and component level Show less

    • Italy
    • Appliances, Electrical, and Electronics Manufacturing
    • Calibration technician
      • Nov 2006 - Jul 2007

      Calibration of measuring instruments: multimeters, scopes and other low frequency equipment. Some of the tasks here were on-site on different locations in Denmark. Calibration of measuring instruments: multimeters, scopes and other low frequency equipment. Some of the tasks here were on-site on different locations in Denmark.

    • Poland
    • Appliances, Electrical, and Electronics Manufacturing
    • Electronics technician
      • Feb 2006 - Oct 2006

      Installation, setup, and testing of electrical panels and controls, as well as other electrical systems for wind turbines. In addition, troubleshooting, testing and repairs at component and module level Installation, setup, and testing of electrical panels and controls, as well as other electrical systems for wind turbines. In addition, troubleshooting, testing and repairs at component and module level

    • Norway
    • Retail
    • 1 - 100 Employee
    • Eletronic Technical Apprentice
      • Aug 2002 - Feb 2006

      Setup and maintenance of tests, and production facilitators and prototypes. In addition, I have experience with complex troubleshooting and understanding of technologies at component level on various products, which have failed in production but also handled repairs from customers. Setup and maintenance of tests, and production facilitators and prototypes. In addition, I have experience with complex troubleshooting and understanding of technologies at component level on various products, which have failed in production but also handled repairs from customers.

Education

  • Aarhus University
    Master of Science - MS, Information Technology (Information Science)
    2018 - 2021
  • Aarhus University
    Bachelor of, Anthropology with elective course in Information Science - IT and Organizations
    2015 - 2018
  • Struer Erhvervsskole
    Electronics technician
    2004 - 2007
  • HF VUC Fyn
    Upper Secondary School Leaving Examination
    2012 - 2014

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