Madrigal Nabil Totayo
Microbizz Technical Consultant at VENTU A/S- Claim this Profile
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Bio
Henriette Juul Graff
Madrigal blev i sin tid som praktikant (august 2009-august 2010) involveret i en bred vifte af opgaver i både 1st og 2nd line support og ift. den tekniske drift. Han bistod brugerne med hjælp og vejledning ift. applikationer og tekniske problemstillinger, og han blev involveret i sikkerheds- og infrastrukturopgaverne. Han deltog bl.a. som projektmedarbejder ifm. udrulning af overvågningssoftware. Madrigal bidrog engageret og motiveret i den varierede opgaveløsning i afdelingen og havde en hjælpsom og imødekommende tilgang til både sine kolleger og sine brugere.
Henriette Juul Graff
Madrigal blev i sin tid som praktikant (august 2009-august 2010) involveret i en bred vifte af opgaver i både 1st og 2nd line support og ift. den tekniske drift. Han bistod brugerne med hjælp og vejledning ift. applikationer og tekniske problemstillinger, og han blev involveret i sikkerheds- og infrastrukturopgaverne. Han deltog bl.a. som projektmedarbejder ifm. udrulning af overvågningssoftware. Madrigal bidrog engageret og motiveret i den varierede opgaveløsning i afdelingen og havde en hjælpsom og imødekommende tilgang til både sine kolleger og sine brugere.
Henriette Juul Graff
Madrigal blev i sin tid som praktikant (august 2009-august 2010) involveret i en bred vifte af opgaver i både 1st og 2nd line support og ift. den tekniske drift. Han bistod brugerne med hjælp og vejledning ift. applikationer og tekniske problemstillinger, og han blev involveret i sikkerheds- og infrastrukturopgaverne. Han deltog bl.a. som projektmedarbejder ifm. udrulning af overvågningssoftware. Madrigal bidrog engageret og motiveret i den varierede opgaveløsning i afdelingen og havde en hjælpsom og imødekommende tilgang til både sine kolleger og sine brugere.
Henriette Juul Graff
Madrigal blev i sin tid som praktikant (august 2009-august 2010) involveret i en bred vifte af opgaver i både 1st og 2nd line support og ift. den tekniske drift. Han bistod brugerne med hjælp og vejledning ift. applikationer og tekniske problemstillinger, og han blev involveret i sikkerheds- og infrastrukturopgaverne. Han deltog bl.a. som projektmedarbejder ifm. udrulning af overvågningssoftware. Madrigal bidrog engageret og motiveret i den varierede opgaveløsning i afdelingen og havde en hjælpsom og imødekommende tilgang til både sine kolleger og sine brugere.
Experience
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VENTU A/S
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Denmark
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Information Technology & Services
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1 - 100 Employee
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Microbizz Technical Consultant
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Nov 2021 - Present
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Microbizz Supporter
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May 2020 - Dec 2021
Support for the company's Microbizz product, including handling support tickets, testing the company's products, preparing documentation, and training new employees and clients in Microbizz and Service Desk function.
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Microbizz
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Denmark
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Information Technology & Services
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1 - 100 Employee
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Technical Consultant
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Nov 2021 - Present
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IT-supporter
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May 2020 - Dec 2021
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Organized Code Management
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Copenhagen Area, Denmark
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Owner
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Apr 2012 - Present
Other than researching and developing tailored hardware and applications for businesses and individuals, as well as, games, I provide services for setting up and supporting IT-infrastructures, security, storage and maintenance. Other than researching and developing tailored hardware and applications for businesses and individuals, as well as, games, I provide services for setting up and supporting IT-infrastructures, security, storage and maintenance.
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3 Danmark
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Denmark
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Telecommunications
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300 - 400 Employee
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Technical Support & Retention Agent
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Jan 2012 - Jan 2016
Primarily supporting and retaining 3Mobile’s dissatisfied customers with the various issues that might have occurred with their devices and subscriptions. Straightforward advice and solutions regarding products that fit our customers’ needs are provided to them through phone, but might also occur on-site. Primarily supporting and retaining 3Mobile’s dissatisfied customers with the various issues that might have occurred with their devices and subscriptions. Straightforward advice and solutions regarding products that fit our customers’ needs are provided to them through phone, but might also occur on-site.
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Socialministeriet
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Copenhagen Area, Denmark
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IT co-worker
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Aug 2009 - Aug 2010
Worked there as part of my education, where I had to service and accommodate the various needs of the many employees. I also had to analyse several servers for security issues. Worked there as part of my education, where I had to service and accommodate the various needs of the many employees. I also had to analyse several servers for security issues.
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Education
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2016 - 2019
Københavns Universitet - University of Copenhagen
Continuing and Professional Education, Computer Science -
2006 - 2011
The University of Huddersfield
BSc (Hons), Computer Games Programming -
2001 - 2005
Copenhagen's Technical Gymnasium
Studentereksamen, HTX
Community
