Experience

Renoir Avanza

• Malaysia
• Manufacturing
• 1 - 100 Employee

• Client Solutions Assistant Manager

  • May 2017 - Present

  Establish revenue generating plan through new and incremental opportunities.Develop plans and strategies as per client’s marketing direction for gaining consumer centric view in strategic thinking.Establish and maintain client relationships including client communication, report delivery, project management and strategy development.Determine current accounts, growth areas and capitalize on opportunities.Coordinate with cross functional teams of analysts and technologists to implement and deliver on client commitments.Lead business strategy and opportunity related client consultation.Handle new account kick off meetings and ensure smooth transitioning from sales to optimization management.Interface with internal departments and clients to present concepts and results at appropriate time.Establish a good understanding of the business of a client for effective service.Record and communicate campaign milestones and deliverables to clients and their teams.Handle customer surveys and coordinate internal resources to fulfil client delivery and manage effective communication.Coordinate with Operations Managers for ensuring client satisfaction.Prepare and present business reviews quarterly and annually.Oversee and maintain terms and validity of contracts.



Knowledge Group of Companies

• Malaysia
• Events Services
• 1 - 100 Employee

• Operation Manager

  • Sep 2007 - Apr 2017

  Oversee overall financial management, planning, systems and controls.Management of agency budget in coordination with the Executive Director.Handling company’s confidential matters.Updates staff information, appointment letters.Keeping track of staff annual leave / MC recordsManage company stationeries & pantry itemsHotel bookingsFlight bookingsConducted research on possible venues for eventsAssisted in preparing several type of documents needed in events planningAssisted during the events by doing setup at the venue and registration of delegateAssisted in ushering delegates to their sessions Prepare reports / presentation and draft minutes of meeting, internal memo and other correspondencesArrange offsite events and functionsPerform basic clerical duties including typing and general correspondence, filing and other general office duties