Madison Cassanelli

Client Specialist at Wychmere Beach Club
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Boston, US

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Bio

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Credentials

  • Content Marketing
    HubSpot
    Aug, 2021
    - Nov, 2024
  • Inbound Marketing
    HubSpot
    Aug, 2021
    - Nov, 2024
  • Social Media Marketing
    HubSpot
    Aug, 2021
    - Nov, 2024
  • Students Conducting Research - Required
    CITI Program, A Division of BRANY
    Feb, 2021
    - Nov, 2024

Experience

  • Wychmere Beach Club
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Client Specialist
      • May 2022 - Present

      Build and nurture strong personal relationships with clients.Responding to customer queries, complaints, and requests via phone, email, or chat.Assist sales team and other staff to process customers’ needs.Generate more business development opportunities.Assistance with social media platforms/posts Build and nurture strong personal relationships with clients.Responding to customer queries, complaints, and requests via phone, email, or chat.Assist sales team and other staff to process customers’ needs.Generate more business development opportunities.Assistance with social media platforms/posts

  • Cassa Kitchen & Bath Remodeling
    • Digital Marketing Specialist
      • Nov 2021 - May 2022

      Created and published several marketing campaigns across multiple platformsExecuated e-commerce website updates such as copy and SEO updatesConducted ongoing market and industry research, following best practicesDeveloped relevant content, analyzing the data and insights that followedManaged social media channels, continuously increasing follower count Created and published several marketing campaigns across multiple platformsExecuated e-commerce website updates such as copy and SEO updatesConducted ongoing market and industry research, following best practicesDeveloped relevant content, analyzing the data and insights that followedManaged social media channels, continuously increasing follower count

  • The SLMG Brand Management Firm
    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Social Media Content Developer Intern
      • Sep 2021 - May 2022

      Developed and edited articles, blogs, ad copy, and social media postsDeveloped an optimal posting schedule, considering web traffic and customer engagement metricsDesigned posts to sustain readers’ curiosity and create buzz around new products/servicesMultitasked the layout of multiple company’s social media accountsCollaborated with other departments and team members and brainstormed subjects for creative content Developed and edited articles, blogs, ad copy, and social media postsDeveloped an optimal posting schedule, considering web traffic and customer engagement metricsDesigned posts to sustain readers’ curiosity and create buzz around new products/servicesMultitasked the layout of multiple company’s social media accountsCollaborated with other departments and team members and brainstormed subjects for creative content

  • Sunglass Hut
    • Italy
    • Retail Apparel and Fashion
    • 700 & Above Employee
    • Sales Floor
      • Jul 2020 - Nov 2020

      Learned how to sell the product through sales teamGained skills to motivate customer purchasesCleaned and organized sunglassesWorked with register Learned how to sell the product through sales teamGained skills to motivate customer purchasesCleaned and organized sunglassesWorked with register

  • Lighthouse Inn
    • United States
    • Hospitality
    • 1 - 100 Employee
    • Hostess
      • Jun 2019 - Aug 2019

      Answered phone callsSeated guests and customers at assigned tablesHelped staff with busing tables and ordersHelped set up wedding venues that were booked through the restaurant Answered phone callsSeated guests and customers at assigned tablesHelped staff with busing tables and ordersHelped set up wedding venues that were booked through the restaurant

  • RITE AID
    • Retail
    • 700 & Above Employee
    • Pharmacy Technician Trainee
      • Mar 2018 - Aug 2018

      Preparing and filling prescriptionsInteracting with customers and answering questionsAnswering the phone to fill a patients prescriptionCalling insurance companies for patient Preparing and filling prescriptionsInteracting with customers and answering questionsAnswering the phone to fill a patients prescriptionCalling insurance companies for patient

Education

  • Coastal Carolina University
    Bachelor's degree, Marketing/Marketing Management, General
    2018 - 2021
  • Emmanuel College (Boston)
    Marketing
    2017 - 2018
  • Notre Dame Academy, Worcester
    2014 - 2017

Community

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