Madison B.
Operations Manager at D L Kusky Services, LLC- Claim this Profile
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Bio
Credentials
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Notary Public
State of MichiganDec, 2019- Sep, 2024
Experience
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D L Kusky Services, LLC
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United States
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Vocational Rehabilitation Services
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1 - 100 Employee
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Operations Manager
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Feb 2023 - Present
My position is much the same as it was in my previous role, if not more robust, continuing to revolve around administration, finances, business development, and management. The main change as of February 2023 was nominal, as my title was changed to more accurately reflect the role I was already filling at the company. Some of my responsibilities include:• Tracking Payments and Client Progress• Billing Federal and State Agencies• Creating, Researching, and Maintaining Software• Preparing and Running Payroll• Preparing and Creating Financial Reports• Overseeing and Initiating Communications• Collecting Data and Running Payroll• Creating and Maintaining Company Documents• Communicating with Federal, State, and Local Agencies• Scheduling Meetings and Events• Overseeing and Creating Marketing and Design• Running Social Media• Participating in Leadership Team Show less
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Executive Assistant
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Aug 2021 - Feb 2023
My position revolved around four unique parts of the company: administration, finances, business development, and management. This requires intense attention to detail, prioritization, organization, and time management. Along with this, I was a member of the Leadership Team. Some of my responsibilities included:• Billing State and Federal Agencies• Tracking Payments and Customer Progress• Team Communication• Scheduling Meetings• Document Maintenance and Creation• Company Research• SSA Communication• Marketing and Design• Collect Data and Run Payroll• Maintaining Software Systems• Member of Leadership Team Show less
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Taken with Nature
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Germany
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Wellness and Fitness Services
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Photographer
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2018 - Present
Since I was young, I have had a fascination, and passion, for photography. While not my full-time profession, I continue to grow my experience, build my portfolio, and build a customer base. My experience includes: • Senior Portraits • Family Portraits • Proposals / Engagements • Personal / Business Events • Pregnancy Reveals • Company Portraits • Wedding Since I was young, I have had a fascination, and passion, for photography. While not my full-time profession, I continue to grow my experience, build my portfolio, and build a customer base. My experience includes: • Senior Portraits • Family Portraits • Proposals / Engagements • Personal / Business Events • Pregnancy Reveals • Company Portraits • Wedding
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The UPS Store
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United States
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Retail
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700 & Above Employee
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Print Production Manager and Assistant Store Manager
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Jun 2020 - Aug 2021
After being promoted to management, while my work was still client centered, it allowed me to delve into the operations of running a small business. While honing a new trade skill in print, I was also able to focus on universal skills within the realm of production management and customer management. Some of my responsibilities included: • Project Management• Project Prioritization• Team Management• Risk Mitigation• Quality Control• Interviewing and Hiring• Marketing• Weekly Team Meetings• EOS Leadership Team Member• Vendor Contact• Print Production• Social Media Management• Build and Administer Training Show less
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Center Associate
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Apr 2019 - Jun 2020
After completing a 3 month internship, I was hired as a Center Associate. Working in the shipping industry, my position was fast-paced, client-centered, and conflict prone. This position required quick thinking, problem solving, customer management, and an empathetic attitude. Some of my responsibilities included: • Customer Service• Shipping & Packaging • Basic Printing• Social Media Management• Open / Close Store• Training
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Business Intern
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Feb 2019 - Apr 2019
While completing my final semester of College, I was given the opportunity to Intern at The UPS Store. Instead of focusing on Customer Service, I spent my time with the Store Manager. I was given an inside view into how they handled difficult customers, managed petty cash / banking, participated in community networking events, interviewed and hired employees, created team schedules, and more. While an Intern, some of my responsibilities included:• Network / Market at Networking Events• Social Media Administration• Shadow Manager Through Daily Actives• Social Media Administration Show less
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Education
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2017 - 2019
Baker College
Associate of Business, Business Administration
Community
