Experience

CareThrough

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Chief Care Navigator

  • Oct 2018 - Present

  - Responsible for managing 50 navigators and 3 hospitals. - Review of 30 charts for accuracy in process and documentation. - Oversaw any call outs, scheduling changes, and issues that arose during navigator’s shifts.- Maintained Excel data documents for company performance.- Trained 5 new hires on proper rounding, communication, and appointment scheduling techniques per month. - Connected with 20 patients daily to navigate them through provider recommendations for follow-up care.- Scheduled 10 appointments per shift to assist in patient continuation of care.



University of Central Florida

• United States
• Higher Education
• 700 & Above Employee

• Student Assistant at Experiential Learning

  • Aug 2016 - Oct 2018

  - Review and research 30 internship positions daily. - Excel data evaluation and uploads of 200 students into Handshake database daily. - Coordinated internship and co-op fair, which consisted of 1,300 students and 55 employers, by welcoming students, keeping attendance records, and positioning employers. - Trained 10 new hires on office operations and use of database. - Review and research 30 internship positions daily. - Excel data evaluation and uploads of 200 students into Handshake database daily. - Coordinated internship and co-op fair, which consisted of 1,300 students and 55 employers, by welcoming students, keeping attendance records, and positioning employers. - Trained 10 new hires on office operations and use of database.



Aramark

• United States
• Hospitality

• Cashier at Nom Nom Noodle Bowls

  • Aug 2015 - Sep 2016

  - Greeted all customers that entered Nom Nom Noodle Bowls, kept an accurate account of $400 daily, as well as, prepare and cook the orders. - Greeted all customers that entered Nom Nom Noodle Bowls, kept an accurate account of $400 daily, as well as, prepare and cook the orders.