Madison Teles-Shakeshaft

ERP Training Administrator at Trudell Medical Limited
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Contact Information
us****@****om
(386) 825-5501
Location
London, Ontario, Canada, CA

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Credentials

  • Worker Health and Safety Awareness
    Western University
    Oct, 2021
    - Nov, 2024
  • WHMIS
    Western University
    Sep, 2021
    - Nov, 2024
  • Standard First Aid, CPR and AED
    Canadian Red Cross
    Mar, 2022
    - Nov, 2024

Experience

  • Trudell Medical Limited
    • Canada
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • ERP Training Administrator
      • Aug 2023 - Present

      • Assist in developing accurate training material for the implementation and adoption of Microsoft Dynamics 365 (MS D365) for employees across the organization • Organize, schedule, and assist in facilitating training sessions • Provide administrative support for the delivery of the Trudell Management Systems Orientation Program • Assist in developing accurate training material for the implementation and adoption of Microsoft Dynamics 365 (MS D365) for employees across the organization • Organize, schedule, and assist in facilitating training sessions • Provide administrative support for the delivery of the Trudell Management Systems Orientation Program

  • London Health Sciences Centre (LHSC)
    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Corporate Finance Clerk
      • Feb 2021 - Apr 2023

      • Responsible for accurate and timely processing of patient demographic and financial information • Direct interaction with patients, insurance companies, third-party service providers, and the Ontario Ministry of Health regarding billing and payment inquiries • Responsible for accurate and timely processing of patient demographic and financial information • Direct interaction with patients, insurance companies, third-party service providers, and the Ontario Ministry of Health regarding billing and payment inquiries

  • Trudell Medical International (TMI)
    • Canada
    • Medical Equipment Manufacturing
    • 100 - 200 Employee
    • Human Resources Intern
      • Mar 2022 - Sep 2022

      • Responsible for supporting full-cycle recruitment projects [i.e., posting/managing jobs on various platforms (LinkedIn, Indeed, company website), candidate screening, scheduling, references, and document gathering] • Shadowing and participating in interviews for junior and senior-level roles • Responsible for fully supporting the onboarding of new employees • Responsible for supporting full-cycle recruitment projects [i.e., posting/managing jobs on various platforms (LinkedIn, Indeed, company website), candidate screening, scheduling, references, and document gathering] • Shadowing and participating in interviews for junior and senior-level roles • Responsible for fully supporting the onboarding of new employees

  • Hamilton Health Sciences
    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Environmental Aide
      • Apr 2020 - Apr 2022

      • Ensured a sterile work environment for patients and staff to help prevent the spread of disease and infection • Responding to pages for blood and specimens in the emergency department and operating rooms • Ensured a sterile work environment for patients and staff to help prevent the spread of disease and infection • Responding to pages for blood and specimens in the emergency department and operating rooms

  • Western University
    • Canada
    • Higher Education
    • 700 & Above Employee
    • Varsity Track and Field Athlete
      • Sep 2019 - Apr 2022

      • Member of the Western Varsity Track and Field team competing in sprints, hurdles, and relays • Took initiative and volunteered at the London Food Bank through Western Varsity • Member of the Western Varsity Track and Field team competing in sprints, hurdles, and relays • Took initiative and volunteered at the London Food Bank through Western Varsity

  • Tim Hortons
    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Supervisor
      • Mar 2016 - Mar 2020

      • Ensured all restaurant policies were followed by employees during shifts (i.e., cash policies, meal and break policies, food safety policies) • As a passionate team leader, built positive relationships with a team of diverse members to deliver exceptional customer service • Ensured all restaurant policies were followed by employees during shifts (i.e., cash policies, meal and break policies, food safety policies) • As a passionate team leader, built positive relationships with a team of diverse members to deliver exceptional customer service

  • Purolator Inc.
    • Canada
    • Freight and Package Transportation
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2018 - Feb 2019

      • Seasonal work managing and processing shipments during the busiest time of the year • Engaged in calling customers to inform them that their packages were available for pick-up • Seasonal work managing and processing shipments during the busiest time of the year • Engaged in calling customers to inform them that their packages were available for pick-up

Education

  • Western University
    Bachelor’s Degree, Business Management and Organizational Studies, Honours Specialization in Human Resource Management
    2019 - 2023
  • St.Jean de Brebeuf
    High School Diploma
    2015 - 2019

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