Experience

The Queens Medical Center West Oahu

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Service Coordinator

  • Dec 2021 - Present

  EPIC trained Insurance verification Creating and reviewing estimates for cost of test with patients Creating referrals Notifying insurance of admission to inpatient Obtaining authorization through all insurance companies Utilizing insurance portals (Availity, UHC, Carefirst, RadMD, Evicore,Palmetto) Scheduling appointments Verifying CPT and ICD10 codes meet medical necessity Informing patient of financial obligations and if needed creating payment plans Verifying all patient demographics Show less



Virginia Heart

• United States
• Medical Practices
• 100 - 200 Employee

• Insurance Coordinator

  • Nov 2020 - Oct 2021

  EPIC trained Verifying insurance is active Creating and reviewing estimates for cost of test with patients Obtaining authorization through all insurance companies Utilizing insurance portals (Availity, UHC, Carefirst, RadMD, Evicore,Palmetto) Answering multi line phone Checking patients in and out of the clinic Making and canceling appointments Chart prepping patients charts Collecting Co Pays and outstanding balances EPIC trained Verifying insurance is active Creating and reviewing estimates for cost of test with patients Obtaining authorization through all insurance companies Utilizing insurance portals (Availity, UHC, Carefirst, RadMD, Evicore,Palmetto) Answering multi line phone Checking patients in and out of the clinic Making and canceling appointments Chart prepping patients charts Collecting Co Pays and outstanding balances



National Spine & Pain Centers

• United States
• Medical Practices
• 200 - 300 Employee

• Patient Service Representative

  • Dec 2019 - Nov 2020

  Appointment making Centricity Trained Detailed Patient Documentation Insurance collection Medication Refills Tasking notes to Nurses Phone Edict Data Entry Transferring calls to correct departments Answering a multi line phone system Collecting co pays and balances Filing patient paperwork Filing faxes Appointment making Centricity Trained Detailed Patient Documentation Insurance collection Medication Refills Tasking notes to Nurses Phone Edict Data Entry Transferring calls to correct departments Answering a multi line phone system Collecting co pays and balances Filing patient paperwork Filing faxes



Skagit Regional Health

• United States
• Hospitals and Health Care
• 300 - 400 Employee

• Patient Service Representative

  • Jul 2019 - Oct 2019

  EPIC trained Appointment making Detailed Patient Documentation Insurance collection Medication Refills Tasking notes to Nurses Phone Edict Data Entry Transferring calls to correct departments EPIC trained Appointment making Detailed Patient Documentation Insurance collection Medication Refills Tasking notes to Nurses Phone Edict Data Entry Transferring calls to correct departments