Madison Ross
Project Officer - Mental Health Stakeholder Liaison at Mental Health Commission of Western Australia- Claim this Profile
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Bio
Credentials
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First Aid
St John AmbulanceMar, 2022- Nov, 2024
Experience
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Mental Health Commission of Western Australia
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Australia
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Government Administration
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100 - 200 Employee
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Project Officer - Mental Health Stakeholder Liaison
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Sep 2022 - Present
Within this team I successfully lead and implement improvements to Stakeholder Connect, the Mental Health Commissions key communication tool with the broader community and sector. I have been privileged to take part key projects including;- Assisting the Director of System Development with the implementation of the LGBTIQA+ Project Lead role at the Mental Health Commission. - Leading the design and implementation of the compulsary 'Lived Experience 101 Training' to promote organisational readiness for the Lived experience workforce entering the Commission and to encourage best practice Lived Experience engagement.- Leading, and faciliating the co-design of the Lived Experience Networking Event May 23 Event alongside 9 Lived Experience advocates.- Leading the co-design of the Development of the Lived Experience Staff Network. (LESN) Show less
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Acting Project Officer - Mental Health Stakeholder Liaison
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Mar 2022 - Sep 2022
Contributes to all projects in the System Development Engagement team including;- Lived Experience Peer Workforce Framework- Engagement Champions - Stakeholder Connect Provides support to other divisions with Lived Experience Engagement.Provides personal lived experience input as required.OSH Officer duties.
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Executive Administration Officer
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Dec 2021 - Mar 2022
Executive support to the Executive Director Governance Corporate Services, and Chief Procurement Officer.Diary management, scheduling, managing all Corporate Services correspondence including briefings and ministerials.Managing and maintaining integrity of all Corporate Services records.Organisation, planning, of meetings including workshops.Providing other division leads support including Finance through budget submissions.Project support including gathering data and responses for various ventures.Providing all Administration support to the Elders in Residence program.OSH Officer duties. Show less
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Administrative Officer
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Sep 2021 - Dec 2021
Customer service including answering the switchboard. Providing external parties referral to appropriate agencies. Taking messages and assisting internal staff with correspondence. Providing internal staff with facilities assistance including ordering and stock management of stationary and more.Processing invoices and managing finance correspondence for our clinical facility. Coding and completing financial paperwork for travel. Providing support with various ongoing small projects within Corporate Services. Management of all PPE including stock and distribution.OSH representative responsible for investigating and resolving all incidents and providing ongoing upkeep of OSH standards. Show less
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Organizational Development Officer
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Aug 2021 - Oct 2021
Managing all administration of online training.Management of various correspondence platforms including training, OSH, conciliation and more.Organising and supporting Elders in Residence during visits.Assisting facilitation of training and HR events including conciliation events.Assisting staff with ergonomic or OSH queries.Assisting with other HR functions including interview running and onboarding procedures.
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Executive Assistant
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Jan 2021 - Aug 2021
Executive support to the Director of Corporate Services, Chief Procurement Officer and Change Management Officer. Diary management, scheduling, managing all Corporate Services correspondence including briefings and ministerials.Providing minutes and updating all actions for various executive and management meetings.Managing and maintaining integrity of all Corporate Services records. Organisation, planning, of meetings including workshops. Providing other division leads support including Finance through budget submissions.Project support including gathering data and responses for various ventures. Show less
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Records Officer
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Oct 2020 - Dec 2020
Providing business wide support of EDRMS system TRIM. Creating files according to the recording keeping plan. Daily mail process. Creating Covid appropriate TRIM training. General assistance to staff to navigate TRIM. Stock take and ordering of stock. Assisting to update processes.Software used: Administrator level HP Content Manager 9
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Finance Officer
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Aug 2020 - Sep 2020
This role was covering for someones leave. Processing business wide invoices as well as providing executive support to the Chief Finance Officer including diary management, scheduling and assisting the teams record keeping. Software used: Oracle
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Administrative Assistant
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Apr 2020 - Aug 2020
Providing customer service and phone support to internal and external stakeholders. Additional work included payment for services and processing accompanying paperwork, assisting with filing and coding for payments and data entry.Software used: Arc
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Various
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Perth, Western Australia, Australia
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Retail/Hospitality
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Jan 2008 - Apr 2020
Began working in hospitality in cafe's and restaurants at the age of 13, as both kitchen hand and waitress, from 2008 - 2011 (Oscars & Sons, Lagoon Cafe, Lindsays Restaurant) in Two Rocks and Yanchep. Worked in the following retail outlets primarily as a menswear fashion stylist and visual merchandiser. - Connor Mens Wear - 2011 - 2013 - David Jones Menswear - 2013 - 2015 - Scotch & Soda (Menswear) - 2015 - 2016 - Country Road (Menswear) - 2016 - 2018 - Alannah Hill, Dangerfield, Gorman, Jack London (Across all Factory X brands) 2018 - 2019 - Industrie Clothing (Menswear) - 2019 - 2020 Show less
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Education
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2022 - 2022
AMA Training
Cerificate IV, Mental Health Peer Work (Consumer Peer Work) -
2017 - 2017
North Metropolitan TAFE
Diploma, Mental Health
Community
