Experience

RB HEALTH PARTNERS, INC

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Sr. Manager of Business Services

  • Apr 2023 - Present



Oakview Terrace Assisted Living Facility

• United States

• Business Office Manager

  • Jan 2022 - Apr 2023

  
  • Assists Executive Director in all aspects of financial analysis, compliance inspections, collections, operations, payables, and budget; creates and analyzes reports for continued optimal results
  • Organizes and updates confidential employee and resident records to maintain AHCA compliance (cleared deficiencies that were cited prior to starting the position)
  • Reviews resumes, conducts interviews, completes new hire paperwork and onboarding procedures, facilitates trainings and ensures mastery of coursework
  • Implemented Resident Fund Management Service to efficiently handle resident trust accounts; allows facility to act as Social Security Rep Payee smoother, request direct deposits, and pay bills
  • Assists residents with applying for Long Term Care Medicaid and renewals; Medicaid billing and credentialing; communicating with Case Managers and Provider Relations regularly
  Assist or fill in for other departments as needed (marketing, wellness, dietary, activities) Show less



Signature HealthCARE

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Assistant Business Office Manager

  • Jan 2021 - Jan 2022

  • Assisted BOM with following up on collections, producing statements, processing checks and credit card payments, running and compiling reports, setting up resident profiles and payer trees and reconciling company purchasing card • Managed front desk by overseeing data entry, appointment scheduling, phone operations, filing and processing mail • Provided detailed and transparent bookkeeping of all transactions on file • Assisted in the coordination of events and funds for residents • Assisted BOM with following up on collections, producing statements, processing checks and credit card payments, running and compiling reports, setting up resident profiles and payer trees and reconciling company purchasing card • Managed front desk by overseeing data entry, appointment scheduling, phone operations, filing and processing mail • Provided detailed and transparent bookkeeping of all transactions on file • Assisted in the coordination of events and funds for residents



Texas Roadhouse

• United States
• Restaurants
• 700 & Above Employee

• Key Manager

  • Dec 2012 - Dec 2020

  I started the job as a hostess at the age of 16. Due to my hard work and dedication, I was promoted to Key Manager upon turning 18. My primary focus was maintaining front of house which meant customer satisfaction was the priority. I multi-tasked in a fast paced environment to consistently meet customer needs. I was able to apply discounts, comps, and promos when necessary. I was also in charge of coordinating large parties. It was my responsibility to ensure timely seating while also maximizing revenue by speeding up table turns and limiting table holds. I was also responsible for weekly staff scheduling of over 20 employees. I had to work around limited availabilities while also making sure the restaurant had enough coverage to run efficiently and without overtime. I reconciled cash drawers and reported sales figures at end of shift. I was capable of opening and closing the Front of House and I was cross trained for most Back of House duties to fill as needed. Show less