Experience

Poppy Barley Inc.

• Canada
• Retail Apparel and Fashion
• 1 - 100 Employee

• Store Manager

  • Aug 2022 - Apr 2023

  Store Manager for Poppy Barley. They are a B Corp Certified Canadian fashion brand that is rethinking all the steps of a traditional fashion retailer—their sustainably made, ethically crafted products are designed to be worn all the time and be an accessible luxury alternative for the people and planet. My role is to lead and oversee every aspect of the Edmonton Retail location from people, operations, and marketing. Responsibilities - Lead, coach, train and develop a team of 13 Brand… Show more Store Manager for Poppy Barley. They are a B Corp Certified Canadian fashion brand that is rethinking all the steps of a traditional fashion retailer—their sustainably made, ethically crafted products are designed to be worn all the time and be an accessible luxury alternative for the people and planet. My role is to lead and oversee every aspect of the Edmonton Retail location from people, operations, and marketing. Responsibilities - Lead, coach, train and develop a team of 13 Brand Concierge, Senior Brand Concierge and Key Leaders. - Resolve emergent customer issues and escalations to ensure customer retention and positive brand associations. - Utilize retail and brand tactics to achieve the store’s objectives and maintain KPI’s including sales, returns, conversion, AOV, payroll budget, and store & employee NPS. - Oversee merchandising for the store by employing strategies that highlight new launches, align with company priorities, customer purchasing trends and inventory levels. - Manage store operations including backroom planning, inventory intake and counts, POS/Systems training, and e-commerce fulfillment accuracy.

• Brand Concierge

  • Jun 2019 - Sep 2022



Dani + Madi

• Spruce Grove, Alberta, Canada

• Practicum Student

  • May 2022 - Jun 2022

  Practicum Student for Dani + Madi. They are a locally owned and run clothing boutique whose mission is to help women feel their most confident. In their product selection they carry casual wear, athleisure wear, comfy clothing, dresses, jumpers, footwear, purses, jewelry, and other accessories. As a work experience student my role was to complete various projects that would meet the needs of the business, and develop my skills professionally. Achievements - Developed a textile… Show more Practicum Student for Dani + Madi. They are a locally owned and run clothing boutique whose mission is to help women feel their most confident. In their product selection they carry casual wear, athleisure wear, comfy clothing, dresses, jumpers, footwear, purses, jewelry, and other accessories. As a work experience student my role was to complete various projects that would meet the needs of the business, and develop my skills professionally. Achievements - Developed a textile training manual that would act as a learning tool and care guide for team members to refer to become more knowledgeable and confident when selling merchandise. - Created an operations manual that would be implemented in store for the purpose of training new team members on both the operating and pos systems. The document also included opening and closing procedures, a guided framework for sales floor performance and stockroom organization standards. - Using google workplace platforms was able to develop documents that can streamline the execution of store-based task management through accountability measures and keep track of inventory as needed. - Wrote Copy and Product descriptions for weekly launches in order to supply customers with brand aligned key information about the features, styling advice and advise on proper care instructions for the apparel. - Attended three buying appointments for Holiday 2022 and Pre-Spring 2023 seasons and was able to observe communicative strategies and purchasing approaches for a specific clientele. Show less Practicum Student for Dani + Madi. They are a locally owned and run clothing boutique whose mission is to help women feel their most confident. In their product selection they carry casual wear, athleisure wear, comfy clothing, dresses, jumpers, footwear, purses, jewelry, and other accessories. As a work experience student my role was to complete various projects that would meet the needs of the business, and develop my skills professionally. Achievements - Developed a textile… Show more Practicum Student for Dani + Madi. They are a locally owned and run clothing boutique whose mission is to help women feel their most confident. In their product selection they carry casual wear, athleisure wear, comfy clothing, dresses, jumpers, footwear, purses, jewelry, and other accessories. As a work experience student my role was to complete various projects that would meet the needs of the business, and develop my skills professionally. Achievements - Developed a textile training manual that would act as a learning tool and care guide for team members to refer to become more knowledgeable and confident when selling merchandise. - Created an operations manual that would be implemented in store for the purpose of training new team members on both the operating and pos systems. The document also included opening and closing procedures, a guided framework for sales floor performance and stockroom organization standards. - Using google workplace platforms was able to develop documents that can streamline the execution of store-based task management through accountability measures and keep track of inventory as needed. - Wrote Copy and Product descriptions for weekly launches in order to supply customers with brand aligned key information about the features, styling advice and advise on proper care instructions for the apparel. - Attended three buying appointments for Holiday 2022 and Pre-Spring 2023 seasons and was able to observe communicative strategies and purchasing approaches for a specific clientele. Show less