Experience

Peachtree Wellness Solutions

• United States
• Mental Health Care
• 1 - 100 Employee

• Admissions Coordinator

  • Oct 2023 - Present

  Patient Engagement: Serve as the first point of contact for prospective patients and their families, offering guidance, empathy, and information to address their unique needs. Admissions Management: Coordinate the intake and admissions process, including verifying insurance coverage, collecting required documentation, and collaborating with the clinical team to assess and prioritize patient cases. Liaison with Clinical Team: Collaborate closely with the facility's clinical team to assess patient suitability, ensuring a seamless transition into the care continuum. Documentation and Compliance: Maintain accurate and confidential records, ensuring compliance with regulatory standards and facility policies. Communication and Support: Communicate effectively with patients, families, and referring professionals to provide updates, address concerns, and offer emotional support. Continuous Improvement: Contribute to process improvement initiatives and maintain a strong knowledge of industry trends and best practices to enhance the admissions experience. Show less



Applebee's Neighborhood Grill + Bar

• United States
• Restaurants
• 700 & Above Employee

• Waitress

  • May 2016 - Present

  Greet and welcome guests with a warm and friendly demeanor, creating a positive first impression.Effectively communicate menu options, specials, and promotions to guests, demonstrating extensive knowledge of food and beverage offerings.Take accurate food and beverage orders, ensuring dietary restrictions and preferences are accommodated.Deliver orders promptly, maintaining attention to detail in presenting dishes and beverages attractively.Provide attentive and personalized service throughout the meal, addressing any concerns or special requests promptly and professionally.Suggestively sell additional items, such as appetizers, desserts, or specialty drinks, to enhance the guest experience and increase overall sales.Collaborate seamlessly with kitchen staff, bartenders, and fellow waitstaff to ensure smooth service operations.Handle cash and credit card transactions with precision, maintain accurate records of orders, and close out checks efficiently.Assist in maintaining a clean and organized dining area, including setting and clearing tables, replenishing condiments, and restocking supplies.Consistently receive positive feedback from guests for exceptional service and contribute to maintaining a high level of customer satisfaction.Adapt to varying shift schedules, including evenings, weekends, and holidays, to meet the restaurant's needs.Participate in ongoing training to stay updated on menu changes, safety protocols, and customer service best practices. Show less

• Front of House Manager

  • May 2021 - Present

  Supervise and lead a team of front-of-house staff, including servers, hosts/hostesses, and bartenders, ensuring a positive and collaborative work environment.Oversee daily restaurant operations, including opening and closing procedures, staff scheduling, and performance evaluations.Implement and enforce company policies, service standards, and safety protocols to maintain a clean, safe, and welcoming dining environment.Train, coach, and mentor staff to deliver top-notch customer service, including menu knowledge, upselling techniques, and conflict resolution.Collaborate with the kitchen team to optimize food service efficiency, monitor food quality, and address any customer concerns or special requests.Manage guest reservations, seating arrangements, and waitlists to maximize table turnover and guest satisfaction.Handle guest feedback and complaints professionally and proactively, striving to resolve issues and ensure a positive dining experience.Implement effective inventory control and cost management measures to meet budget targets while maintaining quality and guest satisfaction.Conduct regular staff meetings to communicate updates, share performance feedback, and foster a sense of teamwork and camaraderie.Maintain a strong focus on achieving and exceeding sales targets, optimizing revenue through suggestive selling, and promoting special promotions.Collaborate with the General Manager and other department managers to achieve overall restaurant goals and objectives.Ensure compliance with all local health codes, safety regulations, and company policies related to food and beverage service.Foster a culture of continuous improvement, staying updated on industry trends and sharing best practices with the team. Show less



Innovative Behavior Options

• United States
• Individual and Family Services
• 1 - 100 Employee

• Behavioral Therapist

  • Apr 2023 - Oct 2023

  Collaborated with Board-Certified Behavior Analysts (BCBAs) and other team members to develop and implement individualized behavior intervention plans (BIPs) for clients. Conducted direct one-on-one therapy sessions with clients to teach and reinforce communication, social, and daily living skills, utilizing Applied Behavior Analysis (ABA) techniques. Implemented behavior management strategies to address challenging behaviors and reduce problem behaviors effectively. Assisted in data collection and analysis, maintaining accurate and detailed records to track progress and make data-driven decisions. Communicated regularly with families and caregivers to provide updates on client progress, offer guidance, and ensure a consistent approach across settings. Supported clients in community-based settings, such as schools, homes, and clinics, to generalize skills learned in therapy sessions. Attended team meetings and case conferences to discuss client goals, progress, and adjustments to treatment plans. Complied with all ethical and professional standards, maintaining confidentiality and upholding the RBT Code of Ethics. Show less



Upward Behaviors

• United States
• 1 - 100 Employee

• Behavioral Therapist

  • Oct 2022 - Sep 2023

  Collaborated with Board-Certified Behavior Analysts (BCBAs) and other team members to develop and implement individualized behavior intervention plans (BIPs) for clients. Conducted direct one-on-one therapy sessions with clients to teach and reinforce communication, social, and daily living skills, utilizing Applied Behavior Analysis (ABA) techniques. Implemented behavior management strategies to address challenging behaviors and reduce problem behaviors effectively. Assisted in data collection and analysis, maintaining accurate and detailed records to track progress and make data-driven decisions. Communicated regularly with families and caregivers to provide updates on client progress, offer guidance, and ensure a consistent approach across settings. Supported clients in community-based settings, such as schools, homes, and clinics, to generalize skills learned in therapy sessions. Attended team meetings and case conferences to discuss client goals, progress, and adjustments to treatment plans. Complied with all ethical and professional standards, maintaining confidentiality and upholding the RBT Code of Ethics. Show less



Marietta High School

• Special Education Paraprofessional

  • Nov 2022 - May 2023

  Utilized therapeutic art practices to support students’ social and emotional health Assisted in classroom management, data collections, and provided one-on-one student support Lead discussions with a group of 20 students on topics such as social and emotional health, and character development.

• Counseling Intern

  • Aug 2022 - Dec 2022

  Worked on case management with students and counselors. Create interactive and engaging presentations and activities for high school students. Advocate on the behalf of students for resources. Worked collaboratively with teachers, staff, students, and parents to ensure the academic success of all students.



Midtown International School

• United States
• Primary and Secondary Education
• 1 - 100 Employee

• Art Teacher

  • Jan 2021 - Dec 2022

  • Incorporated programs with a focus on strong independence and pure creativity, and self-expression.• Nourishing students’ creativity and motivating them to push forward with their artistic expressions and endeavors.

• Substitute Teacher

  • Nov 2020 - Nov 2022

• Paraprofessional Intern

  • Aug 2020 - Dec 2020

  Worked on interpersonal and social, emotional health of students through therapeutic art practicesAssisted with classroom management and data collections, including collections for student information.Assisted teachers by providing one-on-one support for individual students as required.Taught and assisted students in developing social/emotional skills, physical/occupational therapy skills, leisure and recreational skillsPrepared learning materials to meet individual learning styles, i.e., study guides, modified worksheets, taped reading assignments, etc. Show less



KSU Zero in Five

• Kennesaw State University

• President

  • Dec 2019 - May 2022

  Zero in Five is a Registered Student Organization in the campus of Kennesaw State University. The organization aims to educate and students and faculty about sexual assault and domestic violence that happens on campus through educational activities, forums and community service. I am the President of this organization and with that responsibility I help create a bridge for women and men in my community to heal and find resources for their abuse. I help do this through our service, our planning and marketing and my love for our organization. If you are interested in knowing more please contact me. Show less