Barista and Shift Lead

• Oct 2019 - Present

At OZO I worked full time on the floor completing task such as the barista role, register duties, and customer relations. I also took on the role of Shift Lead where I helped guide the team to success. It was my responsibility to keep everyone focused and on track. My other duties included receiving and updating inventory, taking and completing large orders, problem solving for the store, communicating between stores, and resolving and employee or customer issues. At OZO I worked full time on the floor completing task such as the barista role, register duties, and customer relations. I also took on the role of Shift Lead where I helped guide the team to success. It was my responsibility to keep everyone focused and on track. My other duties included receiving and updating inventory, taking and completing large orders, problem solving for the store, communicating between stores, and resolving and employee or customer issues.

Shift Lead

• Jan 2018 - Oct 2019

Sales Specialist

• Aug 2014 - Jun 2016

I worked directly with customers to help create an amazing in store experience. Fulfilling their needs and building lasting relationships was the majority of my work, but I also ran POS, trained new employees, and did floor sets. In my position I earned multiple certifications, like Jean Expert and Stylist, and was viewed as a leader in my store. I worked directly with customers to help create an amazing in store experience. Fulfilling their needs and building lasting relationships was the majority of my work, but I also ran POS, trained new employees, and did floor sets. In my position I earned multiple certifications, like Jean Expert and Stylist, and was viewed as a leader in my store.