Madison Giffen
Project Coordinator at La Casa Dolce Bakery & Cafe- Claim this Profile
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Bio
Credentials
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New Graduate Full Professional Certified Membership
Ontario Association of Child and Youth CareOct, 2020- Nov, 2024 -
Standard First Aid CPR-C
Canadian Red CrossAug, 2018- Nov, 2024
Experience
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La Casa Dolce Bakery & Cafe
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Canada
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1 - 100 Employee
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Project Coordinator
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Dec 2021 - Present
•Participated in the hiring process of various employees by being in charge of job postings on Indeed, job posting advertisements and co-organizing interviews.•Co-supervised post-secondary and secondary students throughout their placements at the bakery. Completed formal evaluations and formed working relationships with placement supervisors at both educational levels. •Completed special projects such as leading the process of receiving a Liquor License, leading SkipTheDishes, UberEats & DoorDash accounts to allow for additional profit, managing social media accounts through the social media platform Buffer, forming the companies TikTok account, and supporting the formation of the e-commerce bakery website. Show less
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Office Administrator
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Jun 2021 - Dec 2021
•Provided administrative support that included answering phone calls, taking orders over the phone, in-person and through email, printer troubleshooting, paper & office station item inventory.•Organized weekly delivery schedule to guarantee orders were delivered on-time to venues throughout the GTA.•Supported the Management team through hosting weekly meetings, organizing previous week order forms, and assisted with the vendor inventory ordering process.
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BrokerBay
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Canada
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Software Development
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1 - 100 Employee
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Client Support Associate
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Mar 2021 - Jun 2021
•Providing remote customer support to real estate brokerage clients, who are using BrokerBay’s tool, through resolving ticket issues, in addition to providing insight on product and client experience development. •Providing remote customer support to real estate brokerage clients, who are using BrokerBay’s tool, through resolving ticket issues, in addition to providing insight on product and client experience development.
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Indigo
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Canada
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Retail
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700 & Above Employee
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Seasonal Customer Experience Representative -Operations (Overnight)
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Nov 2020 - Dec 2020
•Supported the Customer Experience Representative Operations team through shelving merchandise to adhere to merchandising standards in order for merchandise to be visually appealing to customers. •Conducted inventory counts, and replenishing stock to allow for merchandise supply number to be up to date and accurate. •Supported the Customer Experience Representative Operations team through shelving merchandise to adhere to merchandising standards in order for merchandise to be visually appealing to customers. •Conducted inventory counts, and replenishing stock to allow for merchandise supply number to be up to date and accurate.
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Humber College
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Canada
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Higher Education
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700 & Above Employee
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Reception Assistant
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Sep 2018 - May 2020
•Provided administrative support to students, faculty, and community guests that visited the Faculty of Social and Community Service (FSCS) Reception office to allow for assistance in answering their FSCS related questions, classroom support, and campus directions.•Assisted with the Faculty of Social and Community Services events throughout the year by setting-up, tearing down, and organizing promotional materials in order to provide smooth running events. •Provided assistance with Humber’s Fall and Spring Open House’s through representing the Faculty of Social and Community Services by setting-up, tearing down, organizing promotional materials, and answering questions from potential students. Show less
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Learning Commons Assistant
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Sep 2015 - May 2020
•Provided general library support to students through assisting them with navigating Humber’s Library website and loaning out laptops, study room materials and cellphone chargers. •Offered general IT help to students, and faculty who visited the Learning Commons, in order to provide them assistance using the printers and computers available in the space. •Provided customer service through offering knowledge of campus services and locations to students, faculty and community guests visiting the space. Show less
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Hamilton Waterfront Trust
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Hamilton
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Ticket Office Employee
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Jun 2014 - Aug 2014
•Assisted in the scheduling of reservations for cruises and tour boat rides offered through out the 2014 summer season. •Greeted customers and provided general Hamilton area knowledge, as well as knowledge of the Hamilton Waterfront Trust location to customers. •Collected donations at "Music on the Waterfront" going towards the payment of the location and musicians. •Acted as backup staff for ice cream parlor, grill, and sporting goods shop. •Assisted in the scheduling of reservations for cruises and tour boat rides offered through out the 2014 summer season. •Greeted customers and provided general Hamilton area knowledge, as well as knowledge of the Hamilton Waterfront Trust location to customers. •Collected donations at "Music on the Waterfront" going towards the payment of the location and musicians. •Acted as backup staff for ice cream parlor, grill, and sporting goods shop.
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Mirvish Productions
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Canada
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Entertainment Providers
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1 - 100 Employee
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Usher
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May 2013 - Aug 2013
•Greeted patrons as they entered the theatre and escorted them to their seats. •Sold theatre merchandise throughout the run of shows performed at the theatre. •Provided general theatre knowledge as well as knowledge of Mirvish Productions Theatres to patrons. •Greeted patrons as they entered the theatre and escorted them to their seats. •Sold theatre merchandise throughout the run of shows performed at the theatre. •Provided general theatre knowledge as well as knowledge of Mirvish Productions Theatres to patrons.
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City of Toronto Aquatics
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Alderwood Pool
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Lifeguard & Swim Instructor
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Sep 2010 - Aug 2012
•Contributed to the safety and health of patrons in the pools facility through working with other instructors/lifeguards. •Instructed students through the Life Saving Societies standards in order to teach swimming skills. •Contributed to the safety and health of patrons in the pools facility through working with other instructors/lifeguards. •Instructed students through the Life Saving Societies standards in order to teach swimming skills.
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Education
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2018 - 2020
Humber College
Honours Bachelor's Degree, Child and Youth Care -
2015 - 2018
Humber College
Advanced Diploma, Child and Youth Care Program -
2011 - 2015
McMaster University
Bachelor’s Degree, Sociology -
2007 - 2011
Father John Redmond Catholic School and Regional Arts Centre
High School
Community
