Marketing Coordinator

• Jan 2023 - Present

Customer Care Advocate

• Sep 2020 - Jan 2023

Student Staff and Program Lead

• Apr 2017 - Jun 2020

• Maintained a customer-focused culture for alumni through resolving dozens of questions regarding our services and the university • Assisted in expanding the association’s programs by managing the Alumni Way Brick program and providing support to Western Engaged • Contributed to relationship building between the Bellingham community, WWU, and alumni through major events such as Paint B’Ham Blue and Alumni Weekend • Maintained a customer-focused culture for alumni through resolving dozens of questions regarding our services and the university • Assisted in expanding the association’s programs by managing the Alumni Way Brick program and providing support to Western Engaged • Contributed to relationship building between the Bellingham community, WWU, and alumni through major events such as Paint B’Ham Blue and Alumni Weekend

Community Outreach Intern

• Jun 2019 - Sep 2019

• Crafted multi-media messaging for the Richland Project Engineer Office to communicate the status of projects to the public and receive feedback • Connected WSDOT directly to communities by planning and attending outreach events at local fairs and festivals • Improved WSDOT’s capability to serve all communities through translating project fact sheets and speaking Spanish at outreach events • Crafted multi-media messaging for the Richland Project Engineer Office to communicate the status of projects to the public and receive feedback • Connected WSDOT directly to communities by planning and attending outreach events at local fairs and festivals • Improved WSDOT’s capability to serve all communities through translating project fact sheets and speaking Spanish at outreach events

Research Assistant

• Jun 2018 - Jul 2018

• Built a data set by surveying people crossing the U.S. and Canadian borders on the efficiency, methods, and perceptions of their cross-border travel • Completed Washington State Flagger Training and used education daily to conduct flagging at the border to direct vehicles to our survey zone • Collected data by interacting and communicating with up to 100 passengers a day in a concise manner in order not to delay their travel • Built a data set by surveying people crossing the U.S. and Canadian borders on the efficiency, methods, and perceptions of their cross-border travel • Completed Washington State Flagger Training and used education daily to conduct flagging at the border to direct vehicles to our survey zone • Collected data by interacting and communicating with up to 100 passengers a day in a concise manner in order not to delay their travel

Warehouse Employee

• Jun 2016 - Aug 2017

• Maintained efficiency of the fruit packing line by executing multiple roles to result in the package fruit being suitable to ship • Ensured consistency of fruit pallets through communicating among the assembly line of 15 employees • Contributed to operations by learning and executing roles in all steps of the fruit packing process • Maintained efficiency of the fruit packing line by executing multiple roles to result in the package fruit being suitable to ship • Ensured consistency of fruit pallets through communicating among the assembly line of 15 employees • Contributed to operations by learning and executing roles in all steps of the fruit packing process