Customer Success Manager

• Jul 2022 - Present

Program Coach

• Aug 2021 - Jul 2022

•Monitored and analyzed data trends to ensure program leaders were achieving key performance metrics using Springboard’s internal data monitoring system •Managed program sites to support onboarding, implementation, and execution of Springboard Learning Accelerator •Provided insight and strategies that will enable site staff to troubleshoot various programmatic challenges with 98% accuracy •Utilized Salesforce to track student enrollment and data trends within school sites. •Monitored and analyzed data trends to ensure program leaders were achieving key performance metrics using Springboard’s internal data monitoring system •Managed program sites to support onboarding, implementation, and execution of Springboard Learning Accelerator •Provided insight and strategies that will enable site staff to troubleshoot various programmatic challenges with 98% accuracy •Utilized Salesforce to track student enrollment and data trends within school sites.

Kindergarten Teacher - People for People Charter School

• Aug 2020 - Jun 2022

•Created, delivered, and facilitated engaging and high-quality professional development to a team of six associate teachers weekly using student data to drive best practice within curriculum that resulted in student mastery from 52% to 75% on weekly assessments •Conducted performance gap analysis using AimsWEB, SaaS technology, to assess student achievement resulting an increase of literacy benchmarks by 31% through instructional strategies and feedback •Created, delivered, and facilitated engaging and high-quality professional development to a team of six associate teachers weekly using student data to drive best practice within curriculum that resulted in student mastery from 52% to 75% on weekly assessments •Conducted performance gap analysis using AimsWEB, SaaS technology, to assess student achievement resulting an increase of literacy benchmarks by 31% through instructional strategies and feedback

Second Grade Teacher - Cypress Hills Ascend Lower School

• Jul 2019 - Jun 2020

•Established open communication and positive relationships with students, parents, peers and administrative staff. •Developed innovative and diverse methods for teaching children using technology integration and project-based learning resulting in increased engagement by 10% •Established open communication and positive relationships with students, parents, peers and administrative staff. •Developed innovative and diverse methods for teaching children using technology integration and project-based learning resulting in increased engagement by 10%

First Grade Teacher - Excellence Boys Charter School

• Jul 2017 - Jun 2019

•Formulated tracking systems for student participation and learner success resulting in 87% student engagement. •Attended professional development courses and in-service training to keep up to date with district policies as well as new trends in education •Communicated frequently with parents to provide feedback and discuss instructional strategies resulting in 13% more family involvement •Formulated tracking systems for student participation and learner success resulting in 87% student engagement. •Attended professional development courses and in-service training to keep up to date with district policies as well as new trends in education •Communicated frequently with parents to provide feedback and discuss instructional strategies resulting in 13% more family involvement