Madeline Keller
Events Coordinator at Niche Food Group- Claim this Profile
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Bio
Experience
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Niche Food Group
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United States
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Hospitality
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1 - 100 Employee
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Events Coordinator
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Mar 2021 - Present
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Gamlin Restaurant Group
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United States
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Restaurants
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1 - 100 Employee
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Corporate Event Coordinator
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May 2014 - May 2020
- Established Events Department for three restaurant concepts, including implementation of event management software, creating organizational practices, and ongoing development of events programs- Grew events and catering sales figures by 50% over six years, with an average of 450 events produced per year at multiple restaurant locations- Creatively advise clients through the event process: proposal & contract preparation, deposit and payment processes, logistical communication and onsite execution of all events ranging from 10-150 guests- Collaborate with management on creation of programming for all promotional events, including ticket sales and tracking, menu creation, staffing, vendor relations and onsite coordination - Assist with marketing & retail efforts for three restaurant locations, including database management, retail product inventory and sales, charitable donations, and ongoing guest communications
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Steven Becker Fine Dining
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United States
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Hospitality
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1 - 100 Employee
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Catering Sales Coordinator
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Sep 2012 - May 2014
- Served as primary sales contact for clients seeking delivery catering for corporate & social events- Coordinated onsite events ranging from 15-100 guests in size at high-end event venue & three retail cafe locations, including executing contracts, banquet event orders and floor plans for events- Executed sales campaigns via cold calls and on-site prospecting, utilizing Microsoft Excel and Caterease software to build up customer base for delivery catering department
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Office Manager
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Sep 2012 - May 2014
- Maintained a friendly, welcoming office for staff and clients in a fast-paced business environment - Acted as primary Human Resources representative for all employees, heading up tasks including new employee orientation and employee file upkeep- Designed all marketing materials, including weekly marketing e-blasts to segmented markets for five company divisions, menus, product signage & labels, and holiday promotional items - Managed inventory and supply ordering for main sales office and three retail restaurant locations
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Whole Foods Market
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United States
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Retail
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700 & Above Employee
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Customer Service Team Member
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Jul 2012 - Sep 2012
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Intern
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May 2012 - Jul 2012
- Executed various events such as weddings, private parties, and political fundraisers in conjunction with onsite event coordinator- Completed all event-related reporting including banquet event orders, site maps and post-event financial reporting- Implemented daily employee scheduling and day-of event staff scheduling system using Schedule Cafe - Executed various events such as weddings, private parties, and political fundraisers in conjunction with onsite event coordinator- Completed all event-related reporting including banquet event orders, site maps and post-event financial reporting- Implemented daily employee scheduling and day-of event staff scheduling system using Schedule Cafe
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Student Event Planner
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Jan 2012 - May 2012
- Worked with other student planners to execute a department fundraising gala for 150 guests.- Coordinated equipment and design rentals, event site inspections, permits, and day-of set-up/tear-down.- Created timeline, room diagrams & layout, and budget for event. - Worked with other student planners to execute a department fundraising gala for 150 guests.- Coordinated equipment and design rentals, event site inspections, permits, and day-of set-up/tear-down.- Created timeline, room diagrams & layout, and budget for event.
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Shift Lead & Marketing Assistant
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Oct 2009 - May 2012
- Oversaw employee scheduling and daily operations of full-service Bed & Breakfast. - Provided quality service to guests through housekeeping and breakfast service. - Coordinated special events and luncheons, including menu planning and budget. - Maintained Facebook page and attended campus marketing events as student representative of TGP. - Oversaw employee scheduling and daily operations of full-service Bed & Breakfast. - Provided quality service to guests through housekeeping and breakfast service. - Coordinated special events and luncheons, including menu planning and budget. - Maintained Facebook page and attended campus marketing events as student representative of TGP.
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Special Event Intern
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Oct 2011 - Feb 2012
- Collaborated with wedding planner on an educational wedding event for 100 guests. - Managed event logistics including room layout, vendor communications and sponsor relations. - Designed tablescapes and other aspects of the event within a budget. - Collaborated with wedding planner on an educational wedding event for 100 guests. - Managed event logistics including room layout, vendor communications and sponsor relations. - Designed tablescapes and other aspects of the event within a budget.
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Shift Leader/Scheduling Manager
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Aug 2007 - Jan 2011
- Supervised a staff of 20 employees in a high-volume ice cream retail location, including customer service and management responsibilities- Assisted with hiring process and new employee training - Coordinated weekly employee scheduling - Provided service support for store customers, event orders, student tours - Supervised a staff of 20 employees in a high-volume ice cream retail location, including customer service and management responsibilities- Assisted with hiring process and new employee training - Coordinated weekly employee scheduling - Provided service support for store customers, event orders, student tours
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Summer Events Intern
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Jun 2008 - Aug 2010
- Assisted with event planning for training seminars and informational meetings for all paid and volunteer staff at New Community Church- Conducted volunteer training and communication efforts for large children’s event with 100+ volunteer staff.- Provided administrative support including data entry and database support. - Assisted with event planning for training seminars and informational meetings for all paid and volunteer staff at New Community Church- Conducted volunteer training and communication efforts for large children’s event with 100+ volunteer staff.- Provided administrative support including data entry and database support.
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Education
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University of Missouri-Columbia
Bachelor of Science, Hospitality Management - Conference & Event Management