Madeline Keller

Events Coordinator at Niche Food Group
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Contact Information
us****@****om
(386) 825-5501
Location
Greater St. Louis, SN

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Experience

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Events Coordinator
      • Mar 2021 - Present

    • United States
    • Restaurants
    • 1 - 100 Employee
    • Corporate Event Coordinator
      • May 2014 - May 2020

      - Established Events Department for three restaurant concepts, including implementation of event management software, creating organizational practices, and ongoing development of events programs- Grew events and catering sales figures by 50% over six years, with an average of 450 events produced per year at multiple restaurant locations- Creatively advise clients through the event process: proposal & contract preparation, deposit and payment processes, logistical communication and onsite execution of all events ranging from 10-150 guests- Collaborate with management on creation of programming for all promotional events, including ticket sales and tracking, menu creation, staffing, vendor relations and onsite coordination - Assist with marketing & retail efforts for three restaurant locations, including database management, retail product inventory and sales, charitable donations, and ongoing guest communications

    • United States
    • Hospitality
    • 1 - 100 Employee
    • Catering Sales Coordinator
      • Sep 2012 - May 2014

      - Served as primary sales contact for clients seeking delivery catering for corporate & social events- Coordinated onsite events ranging from 15-100 guests in size at high-end event venue & three retail cafe locations, including executing contracts, banquet event orders and floor plans for events- Executed sales campaigns via cold calls and on-site prospecting, utilizing Microsoft Excel and Caterease software to build up customer base for delivery catering department

    • Office Manager
      • Sep 2012 - May 2014

      - Maintained a friendly, welcoming office for staff and clients in a fast-paced business environment - Acted as primary Human Resources representative for all employees, heading up tasks including new employee orientation and employee file upkeep- Designed all marketing materials, including weekly marketing e-blasts to segmented markets for five company divisions, menus, product signage & labels, and holiday promotional items - Managed inventory and supply ordering for main sales office and three retail restaurant locations

    • United States
    • Retail
    • 700 & Above Employee
    • Customer Service Team Member
      • Jul 2012 - Sep 2012

    • Intern
      • May 2012 - Jul 2012

      - Executed various events such as weddings, private parties, and political fundraisers in conjunction with onsite event coordinator- Completed all event-related reporting including banquet event orders, site maps and post-event financial reporting- Implemented daily employee scheduling and day-of event staff scheduling system using Schedule Cafe - Executed various events such as weddings, private parties, and political fundraisers in conjunction with onsite event coordinator- Completed all event-related reporting including banquet event orders, site maps and post-event financial reporting- Implemented daily employee scheduling and day-of event staff scheduling system using Schedule Cafe

    • Student Event Planner
      • Jan 2012 - May 2012

      - Worked with other student planners to execute a department fundraising gala for 150 guests.- Coordinated equipment and design rentals, event site inspections, permits, and day-of set-up/tear-down.- Created timeline, room diagrams & layout, and budget for event. - Worked with other student planners to execute a department fundraising gala for 150 guests.- Coordinated equipment and design rentals, event site inspections, permits, and day-of set-up/tear-down.- Created timeline, room diagrams & layout, and budget for event.

    • Shift Lead & Marketing Assistant
      • Oct 2009 - May 2012

      - Oversaw employee scheduling and daily operations of full-service Bed & Breakfast. - Provided quality service to guests through housekeeping and breakfast service. - Coordinated special events and luncheons, including menu planning and budget. - Maintained Facebook page and attended campus marketing events as student representative of TGP. - Oversaw employee scheduling and daily operations of full-service Bed & Breakfast. - Provided quality service to guests through housekeeping and breakfast service. - Coordinated special events and luncheons, including menu planning and budget. - Maintained Facebook page and attended campus marketing events as student representative of TGP.

    • Special Event Intern
      • Oct 2011 - Feb 2012

      - Collaborated with wedding planner on an educational wedding event for 100 guests. - Managed event logistics including room layout, vendor communications and sponsor relations. - Designed tablescapes and other aspects of the event within a budget. - Collaborated with wedding planner on an educational wedding event for 100 guests. - Managed event logistics including room layout, vendor communications and sponsor relations. - Designed tablescapes and other aspects of the event within a budget.

    • Shift Leader/Scheduling Manager
      • Aug 2007 - Jan 2011

      - Supervised a staff of 20 employees in a high-volume ice cream retail location, including customer service and management responsibilities- Assisted with hiring process and new employee training - Coordinated weekly employee scheduling - Provided service support for store customers, event orders, student tours - Supervised a staff of 20 employees in a high-volume ice cream retail location, including customer service and management responsibilities- Assisted with hiring process and new employee training - Coordinated weekly employee scheduling - Provided service support for store customers, event orders, student tours

    • Summer Events Intern
      • Jun 2008 - Aug 2010

      - Assisted with event planning for training seminars and informational meetings for all paid and volunteer staff at New Community Church- Conducted volunteer training and communication efforts for large children’s event with 100+ volunteer staff.- Provided administrative support including data entry and database support. - Assisted with event planning for training seminars and informational meetings for all paid and volunteer staff at New Community Church- Conducted volunteer training and communication efforts for large children’s event with 100+ volunteer staff.- Provided administrative support including data entry and database support.

Education

  • University of Missouri-Columbia
    Bachelor of Science, Hospitality Management - Conference & Event Management
    2008 - 2012

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