Madiha Sajid

Founder at Madiha Foundation
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Contact Information
us****@****om
(386) 825-5501
Location
CA
Languages
  • Urdu Native or bilingual proficiency
  • French Limited working proficiency
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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Farhin R.

I have had the pleasure of working with Madiha side by side for about a year. I have found her to be focused, independent and insightful. I admire her calm temperament in the face of stressful work situations. She is a wonderful team player and is always eager to help. I have thoroughly enjoyed working with her!

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Credentials

  • Google Ads Search
    Google
    Feb, 2022
    - Oct, 2024
  • Google Analytics for Beginners
    Google
    Nov, 2021
    - Oct, 2024
  • Service Excellence Program
    OTEC - Workforce Innovation
    Sep, 2020
    - Oct, 2024

Experience

    • Canada
    • Non-profit Organizations
    • 1 - 100 Employee
    • Founder
      • Dec 2020 - Present

      • Develop and build an online startup without funding. • Manage website and recruit contributors for the blog. • Create content for 5 social media platforms with Canva. • Perform digital marketing using Google Analytics and Meta for Business. • Leverage industry tools like Hootsuite and Mailchimp. • Connect with clients and the community. • Develop and build an online startup without funding. • Manage website and recruit contributors for the blog. • Create content for 5 social media platforms with Canva. • Perform digital marketing using Google Analytics and Meta for Business. • Leverage industry tools like Hootsuite and Mailchimp. • Connect with clients and the community.

    • Canada
    • Hospitals and Health Care
    • 700 & Above Employee
    • Information Specialist
      • Jul 2021 - Aug 2021

      • Reviewed and processed patient referrals for TeleMental Health using various software. • Communicated with internal and external parties. • Worked with 7 team members to meet targets. • Reviewed and processed patient referrals for TeleMental Health using various software. • Communicated with internal and external parties. • Worked with 7 team members to meet targets.

    • Canada
    • E-Learning Providers
    • 1 - 100 Employee
    • Tutor Manager
      • May 2020 - Jun 2020

      • Recruited and trained 150+ volunteer tutors from across Canada in 4 months to connect newcomers struggling to improve their language skills with people who would like to help.• Interviewed, assessed and evaluated applicants interested in teaching online adult ESL.• Matched tutors to relevant jobs, monitored progress, resolved issues, provided ongoing feedback and retraining as needed, maintained engagement and increased retention.• Achieved a satisfaction rating of “Excellent” or “Above Average” by 95% of the tutors for quality of staff.• Designed and shared online forms to support tutors and capture data effectively.• Utilized Microsoft Office and other productivity tools, such as G Suite and Salesforce (CRM).• Created and reviewed curriculum for clients based on the Canadian Language Benchmarks.• Problem-solved to improve enterprise operations/programs, devised strategies and researched opportunities for growth.• Conducted outreach to build partnerships with external organizations, including other nonprofits, educational institutions and businesses. Show less

    • Volunteer Coordinator
      • Dec 2019 - May 2020

      • Developed, implemented and managed a volunteer recruitment strategy that included a multitude of digital and non-digital channels.• Communicated with, registered and onboarded volunteer tutors.• Produced a new training guide and trained volunteers on content and technology to ensure that they are efficiently prepared for their online work with newcomer clients.• Performed account management to ensure quality and engagement.

    • Canada
    • Non-profit Organization Management
    • 1 - 100 Employee
    • Administrative Assistant
      • Mar 2019 - Mar 2020

      • Designed and executed a program evaluation of 5 programs at 3 sites based on interviews and surveys involving 50+ clients and families resulting in a final report with recommendations. • Liaised with stakeholders i.e. staff, clients, committee and board members, current and prospective partners, students, suppliers and community members. • Represented the agency offsite at events by other organizations. • Worked cross-functionally across departments. • Monitored and reviewed funding opportunities. • Conducted research, consultations, environmental scans and literature reviews to develop strong grant proposals for funds up to $100K and author reports to support projects. • Gathered data to complete donor reports accurately. • Drafted communications and created Microsoft Visio diagrams and PowerPoint presentations. • Processed and tracked expenses, submitted expense reports and produced donation receipts using Blackbaud. • Revised agency policies to meet inclusivity standards. • Navigated a health management system to perform data entry and derive client information. • Performed calendar and meeting management. • Created posts, updated social media platforms and the agency website. Show less

    • Canada
    • Financial Services
    • 200 - 300 Employee
    • Special Projects Assistant
      • Feb 2019 - Mar 2019

      • Created Microsoft PowerPoint presentations, Excel spreadsheets and Word documents. • Presented data using tables, charts and other illustrations. • Created Microsoft PowerPoint presentations, Excel spreadsheets and Word documents. • Presented data using tables, charts and other illustrations.

    • Canada
    • Health, Wellness & Fitness
    • 1 - 100 Employee
    • Assistant to the Research and Policy Analyst
      • Jan 2019 - Feb 2019

      • Reviewed and prepared reports for publishing to ensure accuracy. • Generated 100s of references using Zotero to manage bibliographic data. • Reviewed and prepared reports for publishing to ensure accuracy. • Generated 100s of references using Zotero to manage bibliographic data.

    • Canada
    • Education Administration Programs
    • 200 - 300 Employee
    • Tutor-Mentor
      • Feb 2018 - Aug 2018

      • Tutored and mentored children one-on-one in English and Mathematics. • Increased comprehension of subjects and confidence in skill set. • Tutored and mentored children one-on-one in English and Mathematics. • Increased comprehension of subjects and confidence in skill set.

    • Special Projects Assistant
      • May 2017 - Aug 2017

      • Authored, edited and published online material for the Institute. • Updated content on websites using WordPress and Adobe Creative Cloud. • Created and presented a marketing plan to increase engagement for the 2017/2018 academic year that was implemented. • Formed posts and managed social media accounts, mainly Facebook and Twitter. • Authored, edited and published online material for the Institute. • Updated content on websites using WordPress and Adobe Creative Cloud. • Created and presented a marketing plan to increase engagement for the 2017/2018 academic year that was implemented. • Formed posts and managed social media accounts, mainly Facebook and Twitter.

    • Archival Assistant
      • Sep 2015 - Aug 2016

      • Reviewed, classified and prepared 100s of files according to archival guidelines. • Focused on physical records from 1960-2005. • Established rapport with staff and faculty. • Produced a catalogue for the collections using Microsoft Word. • Reviewed, classified and prepared 100s of files according to archival guidelines. • Focused on physical records from 1960-2005. • Established rapport with staff and faculty. • Produced a catalogue for the collections using Microsoft Word.

    • Legal Administrative Assistant
      • Sep 2014 - May 2015

      • Worked independently and in coordination with 2-3 fellow assistants to support the firm and its lawyers in a fast paced, dynamic environment. • Ensured compliance with various client directives, relevant legislation and firm policies. • Reviewed, organized and closed up to 20 physical and digital files daily on firm and client databases to guarantee coherence and eliminate backlog. • Purged files from firm systems. • Conducted searches through third-party systems. • Scanned and uploaded documents to client databases. • Assisted with correspondence, faxing, photocopying, data entry and additional law clerk duties while handling changing and competing priorities. Show less

    • Canada
    • Oil and Gas
    • Orientation Leader
      • Aug 2014 - Aug 2014

      • Greeted and managed 20+ international high school exchange students to Canada. • Ensured room and board and led tours, social programming and activities on and off site. • Greeted and managed 20+ international high school exchange students to Canada. • Ensured room and board and led tours, social programming and activities on and off site.

    • Civic & Social Organization
    • 1 - 100 Employee
    • Student Ambassador
      • Sep 2012 - Apr 2013

      • Represented Hart House and promoted its events, services and facilities. • Conducted outreach by speaking to the community and external parties to increase awareness and engagement. • Directed and supported social events programming for groups of up to 200+, including the “Breaking New Ground" conference for International Women’s Day. • Represented Hart House and promoted its events, services and facilities. • Conducted outreach by speaking to the community and external parties to increase awareness and engagement. • Directed and supported social events programming for groups of up to 200+, including the “Breaking New Ground" conference for International Women’s Day.

    • Slovakia
    • Business Consulting and Services
    • 1 - 100 Employee
    • Sales Associate
      • Jul 2012 - Jul 2012

      • Greeted and assisted customers. • Promoted Bell Services to encourage sales and meet targets. • Greeted and assisted customers. • Promoted Bell Services to encourage sales and meet targets.

    • Higher Education
    • 1 - 100 Employee
    • Registrarial Assistant
      • Oct 2011 - Apr 2012

      • Welcomed visitors and responded to in-person, phone and email inquiries. • Scheduled and managed appointments for Registrars. • Liaised with current and prospective students, family members, staff, faculty and guests. • Prepared documents, provided information on a range of topics, like admissions, and made referrals to other services. • Derived information from the university's student database. • Welcomed visitors and responded to in-person, phone and email inquiries. • Scheduled and managed appointments for Registrars. • Liaised with current and prospective students, family members, staff, faculty and guests. • Prepared documents, provided information on a range of topics, like admissions, and made referrals to other services. • Derived information from the university's student database.

    • Sales Associate
      • Jul 2011 - Oct 2011

      • Prepared a Marshalls store for its grand opening in groups of 2-20. • Greeted and assisted customers on the floor and with cash transactions. • Maintained departments independently and in teams. • Prepared a Marshalls store for its grand opening in groups of 2-20. • Greeted and assisted customers on the floor and with cash transactions. • Maintained departments independently and in teams.

    • United States
    • Advertising Services
    • Customer Experience Representative
      • Jul 2009 - Oct 2010

      • Greeted and assisted customers on the floor. • Promoted products to improve experience and meet daily sales goals. • Maintained sections independently and in teams. • Greeted and assisted customers on the floor. • Promoted products to improve experience and meet daily sales goals. • Maintained sections independently and in teams.

Education

  • University of Toronto - Munk School of Global Affairs & Public Policy
    Master's Degree, European and Russian Affairs
    2015 - 2017
  • Lund University
    Fall Exchange
    2016 - 2017
  • University of Toronto - University of Trinity College
    Bachelor's Degree, Political Science, English and Philosophy
    2011 - 2014
  • The Hebrew University of Jerusalem
    Summer Program
    2012 - 2012
  • University of Ottawa
    2010 - 2011

Community

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