Madhusmita Bastia

Senior Manager - Client Success at UNIVARIETY
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Contact Information
us****@****om
(386) 825-5501
Location
Hyderabad, Telangana, India, IN
Languages
  • English Full professional proficiency
  • Hindi Professional working proficiency
  • Oriya Native or bilingual proficiency
  • Bengali Elementary proficiency

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Experience

    • India
    • Education
    • 100 - 200 Employee
    • Senior Manager - Client Success
      • May 2021 - Present

      Univariety is the largest and fastest growing Ed-tech company that pioneered the use of technology to set up a complete career & college guidance cell inside progressive schools. Infoedge, the parent company of Naukri.com, has invested in Univariety giving more mileage to the brand.With 4,00,000+ connections made so far, Univariety acts as a comprehensive platform for 1,60,000+ students and 600+ premier schools across India, Singapore, Indonesia and Dubai. Univariety is always on the forefront of successful partnerships in the Education Sector; whether it be partnering with UCLA Extension to develop its flagship 'Global Career Counsellor'​ certification for teachers, psychologists and career counsellors or partnering with Fortune India magazine to develop India’s most advanced School Evaluation platform called “Future 50 Schools Shaping Success” which has its presence spread across 82 Cities, 654 Schools, 12,587 Educators, and 1,25,921 Students.Website: https://www.univariety.com/

    • Australia
    • Education Administration Programs
    • 100 - 200 Employee
    • Manager - Sales & Business Development
      • Nov 2019 - May 2020

      Global Study Partners (GSP) is a unique online platform that allows international students to search, compare and apply for thousands of courses globally. It provides the prospective students around the world with the opportunity to attain the unique educational experience they want, in the community they want, in the most successful way possible.GSP works with a variety of quality International Education Providers and leading student services providers to ensure students have the best opportunity to be successful in their course and enjoy their International education experience, both in and out of the classroom. In supporting this GSP works only with quality Education Agents, associates and channel partners to increase the awareness of Global institutions and experience.My responsibilities included:• Responsible for coordinating the Business Development activities for all Global Study Partner’s (GSP) products with all existing and any new centres of IMFS (assigned partner).• Ensure significant improvement in the student enrolment from the partner and their respective channel portfolio that would include development of channel partners relationships.• Responsible for the development of and participation in marketing by working with the social media team and conduct seminars in colleges/universities as a direct outreach program with prospective students.• Application of quality engagement activities such as to identify, onboard and actively manage a portfolio of students and channel partners in the partner’s allocated territory.• Train the sales channel on GSP platform and on-going product knowledge and position GSP and its partner as a quality provider of positive compliance.Website : www.globalstudypartners.com

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Consultant - Channel Development and Alliances
      • Jun 2017 - Jul 2019

      CSM Technologies provides transforming solutions and services in IT for Governments and large or small Industries. As a CMMI Level 5 company, CSM emphasizes more on Quality of delivery and Customer Satisfaction. With about 2 decades of delivering solutions and more than 500 employees, CSM has developed a comprehensive portfolio of products, solutions and smart consulting services. CSM has achieved quite a few unique distinctions of being first to many unexplored business opportunities.My responsibilities included :• Planning and implementing all aspects of an organization's channel development policies, objectives and initiatives.• Regular and periodic follow ups with existing partners and identify opportunities to work together.• Keeping tab of latest technologies and scouting for suitable partners based on requirement.• Attending seminars and workshops for generating new connections.• Active usage of LinkedIn and other social Media tools to connect to prospective partners for concerned projects.• Build the healthy pipeline for business, maintain and track the opportunity till closure.Website : www.csm.co.in

    • Education Administration Programs
    • 1 - 100 Employee
    • Assistant Manager - Sales & Customer Support
      • Jan 2014 - Mar 2017

      VMEdu is a leader in the professional training and certification industry and has facilitated the training of 500,000+ students from 3500+ corporations across 150+ countries with a success rate of 98.7% through its global network of 1100+ training providers. It works with content providers and training partners globally: to deliver very high quality courses through phone-apps, online, classroom and blended modes, in fields such as Scrum and Agile; project management, PRINCE2, Six Sigma, SMstudy, Information Technology and related certifications. It has partners and conducts training in US, UK, Germany, Australia, India, Singapore, Hong Kong, UAE, Africa and other countries. My responsibilities included:• Build & execute plans for upselling & cross selling in the specified market segment as well as acquiring new accounts.• Managing and leading sales activities like hunting and farming and work as initial point of contact for the formation of Authorized Training Partners (ATP).• Market & Opportunity analysis in the defined region with customer priorities.• Cultivate strong Clients relationships and interact with CEO, CXO’s, VP’s & Directors.• Building structured discussion, negotiation and agreement with identified prospects.• Play an integral role in new business, value pitches and hold responsibility for the effective on boarding of new clients and partners.• Improving the overall customer relationship, delivering reliable administrative support and customer service.• Understand client's existing processes and the desired business goals, identify the gap and help define the requirements to achieve the end business goals.Website: www.vmedu.com

    • Education Administration Programs
    • 1 - 100 Employee
    • Sr. Counselor - Operations & Sales
      • Aug 2011 - Dec 2013

      Educomp is the largest Education Company in India and the only company spread across the entire education ecosystem. From schools to skills; Educomp group empowers over 22.8 million learners and educators across ~34,500 schools to imagine, think and create a better future.Educomp Learning Hour is a Subsidiary of Educomp Solutions Ltd. It is one of the largest tutoring companies in India with presence in tutoring centers as well as e-learning. It specializes in E-Learning, Concept Tutoring Centers, IIT-JEE Prepration, VSAT tutoring. It also has a strong presence in online tutoring market also under the brand name learninghour.com.My responsibilities included:• Responsible for Academic and Career counselling of students and their parents.• Handling and maintaining records for walk-in and telephonic inquiries.• Scheduling regular classes, extra classes and doubt sessions for students by coordinating with concerned faculty and students.• Following through and tracking the performance of students and informing the same to their parents on regular basis.• Maintaining files, fee details, overall Academic activities and records of books, study materials and sending the report to Head Office on required regular interval.

Education

  • All India Management Association (AIMA)
    Post Graduate Diploma in Management, Marketing and HR
    2009 - 2011

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