Experience

Xyenta

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Human Resources

  • Oct 2023 - Present

  Greater Hyderabad Area



Clematis Group

• United Kingdom

• Group Human Resources Manager

  • Sep 2021 - Aug 2023

  Dubai, United Arab Emirates



SEGURO

• United Arab Emirates
• Financial Services
• 1 - 100 Employee

• Assistant Manager Human Resources

  • Jan 2020 - Jul 2020

  Dubai

• Talent Acquisition Specialist

  • Jul 2017 - Jan 2020

  Dubai, United Arab Emirates Talent Acquisition - Understanding the requirement and taking care of expat recruitment's for all business units. Leveraging of multiple and alternate channels of hiring to ensure lower cost of hires and lower turn around time for timely closures. Head hunting for mid and senior level positions. Preparing monthly HR dashboards. Planning and conducting employee engagement activities, fun activities & knowledge sharing programme's and ensure high employee involvement. Managing the… Show more Talent Acquisition - Understanding the requirement and taking care of expat recruitment's for all business units. Leveraging of multiple and alternate channels of hiring to ensure lower cost of hires and lower turn around time for timely closures. Head hunting for mid and senior level positions. Preparing monthly HR dashboards. Planning and conducting employee engagement activities, fun activities & knowledge sharing programme's and ensure high employee involvement. Managing the exit/resignation process, counselling the employee and explore possibilities of retention, obtaining clearances and conducting the exit interviews.



Meydan Group

• United Arab Emirates
• Spectator Sports
• 200 - 300 Employee

• International administrative coordinator

  • Dec 2015 - Apr 2017

  Dubai Checking and processing the documents and coordinating with immigration dept to arrange visa for all participants in Dubai World Cup. Coordinating with all internal & external depts to accommodate facilities to all participants. Meeting all HNI people and addressing their issues within stipulated timelines Preparing all reports required by management (Related to Events). Keeping all records in soft copies and original send it for archival (future records) Maintaining and… Show more Checking and processing the documents and coordinating with immigration dept to arrange visa for all participants in Dubai World Cup. Coordinating with all internal & external depts to accommodate facilities to all participants. Meeting all HNI people and addressing their issues within stipulated timelines Preparing all reports required by management (Related to Events). Keeping all records in soft copies and original send it for archival (future records) Maintaining and updating all the information about participants includes (Horses, trainers,Jockeys & owners) Liaising with internal people for sending all invitations to all participants. Supporting, Mentoring & coaching to guest service executives (Junior staff) to help customer. Coordinating with different depts to deliver the best service for all guests on World cup. Preparing the lists and badging of all guests in Dubai Carnival World cup Show less



Meydan

• Retail

• SAP-HR Assistant

  • Feb 2015 - May 2015

  Dubai Checking and updating the employee files related to salary, perks and progression in SAP. Assisting HR in making new contracts,recruitment's & HR letters. Processing and checking documentation for Shenghen VISA for employees. Cancellation of visa and insurance for resigned staff and updating in HR records. Documenting leave forms i.e(Annual & Sick) and resumption letters as per payroll records. Updating all the critical information like passport details, Visa information and… Show more Checking and updating the employee files related to salary, perks and progression in SAP. Assisting HR in making new contracts,recruitment's & HR letters. Processing and checking documentation for Shenghen VISA for employees. Cancellation of visa and insurance for resigned staff and updating in HR records. Documenting leave forms i.e(Annual & Sick) and resumption letters as per payroll records. Updating all the critical information like passport details, Visa information and Emirates id number of the employees as well and their dependants in SAP. Preparing IVF’s for new Joinees and documenting those records on weekly basis. Reconciling the HR information with SAP on daily basis during migration. Preparing the HR reports whenever management is required. Show less



Workz Media

• United States
• Entertainment
• 1 - 100 Employee

• HR Administrator

  • Jun 2014 - Sep 2014

  Dubai Maintain the filing for all documents. Maintaining attendance details for all employees to identify LWP (leave without pay) deductions & completing necessary Insurance and medical cover formalities. Establishing good relationship among employees, resolving their queries and following up with them to ensure maximum employee satisfaction by achieving delivery & quality norms. Performs day-to-day administrative task such as maintaining information files and processing… Show more Maintain the filing for all documents. Maintaining attendance details for all employees to identify LWP (leave without pay) deductions & completing necessary Insurance and medical cover formalities. Establishing good relationship among employees, resolving their queries and following up with them to ensure maximum employee satisfaction by achieving delivery & quality norms. Performs day-to-day administrative task such as maintaining information files and processing paperwork. Greet visitors and determine the nature of their visit; issue visitor passes and maintain visitor logs; alert appropriate party of visitor arrival or direct visitors to appropriate office, department or employee. Respond to routine inquiries from internal or external sources, for example on the organization’s location, hours of operation, phone numbers, or email address. Tracking incoming and outgoing flow of staff members. Calling the applicants for interview. Screening telephone calls, enquiries and requests, and handling them when appropriate. Receive and correctly route incoming and outgoing telephone calls at a switchboard maintain long distance call logs. Take and distribute accurate messages. Maintaining the technical skill inventory for all employees. Respond to routine inquiries from internal or external sources. Perform administrative activities such as booking ticket, hotels, organizing and distributing mail, receiving and sending courier packages. Ensuring staff members comply with the attendance policy. Show less



Wipro BPO

• India
• Appliances, Electrical, and Electronics Manufacturing

• Team Leader

  • Nov 2009 - Sep 2013

  Pune Area, India Team leader for United Air Lines Process. Responsible for handling customer queries about their travel. Monitoring agency productivity report and scores and evaluating their performances. Ensure excellent service standards are met by efficiently resolving customer queries related to United Airlines. Cross-trained and provided back-up for other customer service representatives when needed. Resolved product/policy issues and shared benefits of new technology. Guaranteed positive… Show more Team leader for United Air Lines Process. Responsible for handling customer queries about their travel. Monitoring agency productivity report and scores and evaluating their performances. Ensure excellent service standards are met by efficiently resolving customer queries related to United Airlines. Cross-trained and provided back-up for other customer service representatives when needed. Resolved product/policy issues and shared benefits of new technology. Guaranteed positive customer experiences and resolved all customer complaints. Created new processes and systems for increasing customer service satisfaction. Developed highly empathetic client relationships and earned reputation for exceeding sales goals. Show less