Madhura Bagwe
SVP, Head of Professional Services - Customer Success at Whip Media- Claim this Profile
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Bio
Credentials
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Project Management Professional
Project Management InstituteJun, 2011- Nov, 2024
Experience
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Whip Media
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United States
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Software Development
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100 - 200 Employee
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SVP, Head of Professional Services - Customer Success
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May 2021 - Present
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VP, Professional Services - West
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Aug 2018 - May 2021
Responsible for leading professional services and client engagement teams supporting major Studios on the west coast.Mediamorph's Content Value Management (CVM) platform orchestrates the 360° process that brings content value from provider to distributor to the connected consumer. With advanced analytics and real-time access to actionable data, our cloud-based software tracks trillions of transactions and billions of dollars annually to maximize media monetization. Mediamorph has become the industry standard for the business of content, empowering the world’s leading media and entertainment companies.Mediamorph is based in New York City, with offices in Los Angeles and London, and was founded in 2008. Our growing customer base includes all major Hollywood Film & TV Studios, Broadcast Networks, Cable Networks, US and International Cable/MVPD Operators, Video and OTT Publishers and Distributors. Show less
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Sr. Product Specialist
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Jul 2017 - Jul 2018
Led the Mediamorph delivery team to successfully implement key projects and product features for amortization of content costs.
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Warner Bros. Entertainment
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United States
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Entertainment Providers
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700 & Above Employee
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Director, Client Solutions, Global Business Solutions
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Mar 2015 - Jul 2017
• Responsible for client engagement services and solutions for Warner Home Entertainment Digital Distribution (WHEDD) group.• Create Client Investment Roadmaps and Technology Strategy, by interviewing business users domestically and internationally to define key business initiatives and capabilities. • Identify short-term and long-term client strategic goals, and prepare systems roadmaps that align with client initiatives.• Provide high-end technology solutions in collaboration with Applications and Vendor teams Show less
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Project Manager
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Jul 2010 - Feb 2015
• Project Manager (PM) and Customer Relationship Manager (CRM) supporting Warner Home Entertainment Digital Distribution (WHEDD) group• Provided IT solutions (from conceptualization to implementation) to support business capabilities for Client servicing, Royalty and Point-of-Sales processing, Accruals, Contracts management and Business analytics.• Responsible for managing and tracking deliverables for the worldwide roll-out of the Digital Sales Management program, including functional and technical design specs. Show less
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Service Delivery Manager
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Jan 2005 - Jun 2010
A2A integration - Designed and architected a scalable and reusable middleware solution utilized for the SAP SD rollout for Warner Bros. Home Entertainment division.Financial Transaction Manager (FTM) - Engineered, designed and developed an integrated middleware solution for replacing WHV's legacy S&D systems in the international territories with a central EAI application for processing Revenue and Inventory data to SAP, and PnL data from SAP to the territories via FTMEAI (Enterprise Application Integration) infrastructure and application upgrades Show less
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Service Delivery Lead
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Apr 2000 - Dec 2004
• Common Financial Initiative (CFI), Role: EAI Service Delivery Lead (Jun 2003 – Dec 2004)• PMO projects, Role: Team Lead/Analyst/J2EE Designer (Apr 2000 – May 2003)
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Novasoft
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Spain
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Information Technology & Services
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1 - 100 Employee
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Sr Software Consultant
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Aug 1999 - Mar 2000
Client: Kforce.com Role: Business Analyst Specialty: Requirements gathering, UML, RUP Client: Kforce.com Role: Business Analyst Specialty: Requirements gathering, UML, RUP
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Patni Computer Systems
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Pune Area, India
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Senior Software Engineer
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Jan 1997 - Jul 1999
Role: Offshore Team Lead, Sr. Developer Languages: C, C++ Databases: Oracle, SQL Server Role: Offshore Team Lead, Sr. Developer Languages: C, C++ Databases: Oracle, SQL Server
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Education
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Pune University
MCS, Computer Science -
Pune University
BCS, Computer Science