EVP & CIO

• Mar 2017 - Present

Board Member

• Dec 2021 - Present

SVP – Digital Business Strategy

• Dec 2015 - Feb 2017

Core member of a strategic team to develop new digital revenue opportunities by monetizing digital assets (ELoan.com) and establishing partnerships. • Oversaw technology strategy, data analytics, and delivery; reported to digital business head. • Partnered with business leaders in developing a technology strategy and execution roadmap to rebrand E-loan and expand the product portfolio through strategic partnerships; Core member of a strategic team to develop new digital revenue opportunities by monetizing digital assets (ELoan.com) and establishing partnerships. • Oversaw technology strategy, data analytics, and delivery; reported to digital business head. • Partnered with business leaders in developing a technology strategy and execution roadmap to rebrand E-loan and expand the product portfolio through strategic partnerships;

SVP – Strategy, Enterprise Architecture & Business Intelligence

• Apr 2014 - Oct 2015

Directly oversaw technology strategy, architecture, and BI areas. • Responsible for strategy and solution delivery across both banks (PR, US) and subsidiaries. • Led a multi-year strategic IT architecture and portfolio assessment across multiple banks to develop a target state, strategy, and roadmap to migrate to a single core banking platform.• Delivered target state architecture and 3-year roadmap for implementing a data foundation to deliver analytics across key domains and establish data governance. • Executed technology plan for US bank restructuring strategy, divest operations in 3 markets, relocated operations to a shared services model, and migrated data center; resulted in $MM annual savings. Show less

SVP, Information Systems & Operations

• Sep 2010 - Mar 2014

Directly oversaw architecture, application development (ADM), business intelligence, and operations. • Responsible for technology strategy and delivery for US retail, mortgage, and commercial businesses.o Partnered with COO in designing and executing a Business Process Management (BPM) COE program to redesign, automate, and optimize core processes. Achieved $4.5MM+ in OpEx annual savings.• Conceived and partnered with Retail leadership the execution of a 3-year sales and service transformation program, implementing an integrated CRM solution and an analytics program. o Realized 19% balance growth through new accounts, increased account fee revenue (15%), reduced fraud losses (6%), and increased customer satisfaction (JD Power). o Segmentation and insights improved profitability, adoption/usage of direct channels (22%), and reduce service costs ($1MM annually). Show less

VP, Information Systems

• Apr 2005 - Sep 2010

Managed application development and business intelligence areas for retail and commercial banking. • Led the technology strategy, design, and solution delivery to streamline the paper-intensive commercial loan origination process to deliver loans quickly, conveniently, and profitably; resulted in faster decision-making (48 hrs. for loans <250K) and closing turnaround (funding 30% faster) and $1.1MM OpEx annual savings. • Led execution of technology roadmap to enable the SBA business strategy; became top 3 lenders in the US market. Show less

AVP, Strategic Programs

• Jan 2003 - Mar 2005

Develop and manage business transformation initiatives and M&A integration projects. • Co-Led the Core Banking, Channel, and Payments platform conversion by migrating multiple (acquired) banks to a single banking platform solution; saved costs ($3MM+ annually) and created a consistent customer experience across 5 markets.

Business Intelligence Manager

• Jun 2000 - Dec 2002

Country Manager

• Nov 1996 - Sep 1998