Experience

Lee Building Industry Association

• United States
• Construction
• 1 - 100 Employee

• Membership & Communications Director

  • Mar 2022 - Present

  · Cultivate strong relationships with member companies to grow membership and collaborate on events· Develop and adhere to an editorial calendar for all association communication including social media, e-communications, and various print communications· Manage the association's Membership Development Committee by having them assist with the recruitment and retention plan for the association · Planned and executed the 2022 Bricks & Sticks Fishing Tournament that made the most profit to date and raised the most funds for the associations non-profit, Builders Care Show less

• Executive Assistant

  • Jul 2021 - Mar 2022

  · Assisted the Executive Vice President in writing press releases, speeches, presentations, and preparing documents on selected topics· Ensured member information was consistent with the state and national associations (FHBA & NAHB) by completing month end data uploads and reconciliations· Created and managed the associations general membership meetings to build member engagement and non-dues revenue· Collaborated with the Special Events & Marketing Director in planning and executing signature events such as Bricks & Sticks Golf Tournament, Industry Awards, and Parade of Homes Show less



Victory Marketing Agency

• United States
• Advertising Services
• 1 - 100 Employee

• Staffing Coordinator

  • Apr 2019 - Nov 2020

  · Engaged with clients on a regular basis to ensure customer satisfaction and addressed any client concerns to ensure effective event delivery (including emails, live support, and phone calls) · Posted promotional positions to the Victory Marketing Agency app that alerted Brand Ambassadors when an upcoming event was scheduled near their location · Recruited, interviewed, and booked Brand Ambassadors to ensure they were a perfect fit for the client · Assisted Account Manager with staffing the 10X Growth Conference which was the largest event the company has staffed with over 100 Brand Ambassadors each day for 3 days Show less



Cleveland Browns

• United States
• Spectator Sports
• 400 - 500 Employee

• Membership Services Representative

  • Sep 2017 - Feb 2019

  · Managed 900+ season ticket member accounts in addition to partial plan, group, and suite sales in Salesforce CRM· Extensive membership service experience in person, on the phone, and online· Achieved 170.3% of total individual revenue goal for the 2018 season· Proactively anticipated all guests’ specific concerns regarding their purchase, directions, stadium information, and schedule of events

• Inside Sales Representative

  • May 2017 - Sep 2017

  · Made 100 outbound calls daily to increase point of contact· Was responsible for selling season seats, partial plans, groups, and suite packages to both corporations and the general public· Created and implemented unique sales strategies and ideas as a means of producing new business opportunities · Provided a superior level of customer service to all season ticket members, plan holders, single game buyers, new business prospects, and fans alike



Family Service of Northwest Ohio

• United States
• Mental Health Care
• 1 - 100 Employee

• Administrative Specialist

  • Oct 2016 - May 2017

  · Was responsible for recruitment efforts for vacant and new positions by developing and posting positions to job boards and various websites · Provided orientation program to new employees for 3 site locations · Managed marketing intern program by conducting interviews, scheduling assignments, and monitoring intern contributions · Planned fundraising events such as the Burger Bash & Dash and Twylite Thursday by booking venues/entertainment, collecting donations, and designing flyers · Was responsible for recruitment efforts for vacant and new positions by developing and posting positions to job boards and various websites · Provided orientation program to new employees for 3 site locations · Managed marketing intern program by conducting interviews, scheduling assignments, and monitoring intern contributions · Planned fundraising events such as the Burger Bash & Dash and Twylite Thursday by booking venues/entertainment, collecting donations, and designing flyers